Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

February 26, 2020

I recently deleted the app because I didn't hear back from support when I needed help to why my subscribers are no longer being synced with my store. After redownloading It and setting up a new pop up, everything was fine. But now it's not working - again. Same problem. I go through all the steps provided on their website and to no avail. I dont understand. This is actually a good app when it works correctly. But now, it's screwing me over. If new customers aren't syncing to my website, shopify doesn't know I have new people, which means my Seguno app doesn't send the automated welcome emails.

AmbitiouslyHer
United States
About 3 years using the app
Mailmunch replied February 27, 2020

Hi, Extremely sorry for the inconvenience. I checked your account status and the latest subscribers along with previous subscribers were synced successfully with your store. If you can create a support ticket with us by clicking on the Help button in your MailMunch account, we can trouble shoot this issue if it still persists for you.
I was not able to find any existing support ticket created with us for your store.

Edited November 6, 2019

THANK YOU THIS IS MY FIRST TIME USING IT I WILL HAVE TO SEE HOW IT WORKS. IT WOULD BE HELPFUL TO SHOW WHERE THE HREF CODE SHOULD BE PLANTED ON THE SHOPIFY SITE. I WILL SEARCH FOR IT. OTHER THAN THAT I AM EAGER TO SEE THE RESULTS. I HEAR GOOD THINGS ABOUT MAILCHIMP. I WOULD LIKE TO SHARE THE RESULTS.

BeautyLuxe LLC
United States
About 2 months using the app
Edited August 11, 2020

couldnt figure out why the pop up was not working and didnt get response from support about it. Glad i didnt subscribe really

Starre Botanicals
Australia
About 3 years using the app
Mailmunch replied August 12, 2020

Hi Starre Botanicals, We apologize for the inconvenience. There was an invalid display rule added to the popover form which was causing this issue. This issue has been resolved and your form is now displaying fine on your store. A reply to your support query has also been sent. Please refer to that for more details on this.

December 26, 2017

A must have app, easy to set up and looks great. I have captured loads of emails with the popup, check it out at www.jumpingpuddles.co cool kidswear and accessories!

Jumping Puddles
United Kingdom
About 2 months using the app
Edited December 11, 2018

I use this app to create pops and landing pages as part of my marketing strategy and increase my sales. It is very easy to use, and I can design the popups exactly the way I want.

Tuddy Cat
Canada
About 2 months using the app
May 9, 2019

I just sign up using this app to help me promote subscribers for potential CRM. I am looking forward to see everything that I can do with this app.

Lysecollection Boutique
United States
About 2 months using the app
June 13, 2020

Easy and simple to use. Very user friendly. I would just update it a bit to make it look fresher and more current. Besides that, the integration with Mailchimp was really effortless.

TechBuddies
United States
Almost 2 years using the app
Mailmunch replied June 15, 2020

We appreciate the nice review you have left us. I will relay your feedback to my developers regarding the user interface layout.

If you have any questions, please feel free to reach out to us through your MailMunch account.

June 23, 2017

Exactly what I needed to add to my website! Great that this app is free!

Aw Physique
United Kingdom
About 2 months using the app
Edited February 11, 2019

I haven't used it yet, but the initial experience was very smooth. I will rate it again in the future after launch.

K. Baker & Company
United States
Almost 2 years using the app
December 12, 2018

This is a really easy to use app and love the fact that could be synced with mail chimp, really nice app a must try

Perfezione Lingerie
United States
Almost 2 years using the app