Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

February 2, 2019

This app appears to really be able to help me out with email lists in a very simple and easy way as opposed to old times! Thanks Mailchimp!

Pocket Drone RC
United States
About 1 month using the app
June 24, 2017

I'm new with MailChimp, but so far seems great! I like the tiny "powered by" link back. Most others pop ups have huge linkbacks unless you upgrade. Starting out this way makes me want to stay, and will likely upgrade with MailChimp when I'm ready to expand further.

Revelinbones
United States
About 1 month using the app
August 7, 2020

I haven't dived into using the app to it's fullest potential yet but I did get a great customer service call this morning and I believe it deserved a 5 star rating for MailMunch.

CactusAndCandles
United States
About 1 month using the app
November 9, 2018

I wish it would work I have been trying to get a broadcast out but it wont send me a confirmation email to confirm my email address. The customer service rep just said I would like to help but nothing else like give me the info or Ill fix that right now Im looking into it?

XOXOcostumes
United States
Over 2 years using the app
September 9, 2019

This app is a great start if you want to get new visitors to your customer list though. I just added to my shop. It was very easy to install and setting it up.

Fashion NetClub
United States
About 1 month using the app
Mailmunch replied September 19, 2019

We appreciate the nice review you have left us. I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

October 15, 2018

I've been using this App for about a year now and like most things about it. I have found that it has a couple bugs however. I had a post go viral and had several subscribers say they had to wait a while for their email to be delivered in order to retrieve their freebie and some also said they never received theirs...I just hope their email address's were added to the list! I also noticed that on subscriber notification emails sent to me have forms from different lists combined under the same subscriber even though they only subscribed to one. Great app, but I have found these two things to be frustrating and hope developers will fix these!!

Pen + Posh
United States
Over 1 year using the app
Edited November 12, 2018

I rate it 5 stars. I did not find anything that I did not like about this app. I haven't tried any other functions as of yet but I have no reason to believe that they wouldn't be excellent as well.

Auto-Truck-Accessories
United States
About 1 month using the app
July 9, 2020

Really easy to work with, this was my first attempt and it took me minutes. Fingers crossed it generates some subscribers for me.

Pearl & Clover
United Kingdom
Over 1 year using the app
July 5, 2019

I appreciate the simplicity in the app to do the basics! Thank you! Finally something where I don't need to travel to the moon and back for!

Teas & Such
United States
About 1 month using the app
Mailmunch replied July 18, 2019

Thanks so much for your nice review. Please let us know if there is anything you need.

I would also recommend checking out our knowledge base for support articles on different features Mailchimp forms by MailMunch app has to offer.

April 1, 2019

great

liveloveanime
United States
About 1 month using the app