Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to enhance email marketing and business growth. It's noted for its ease of use, customizable email widgets, forms, autoresponders, and pop-ups, even in the free plan. The app offers a variety of templates and integrates seamlessly with Shopify, backed by reliable performance and responsive customer support. Additional educational resources help in effectively capturing emails and increasing subscriber numbers.

November 27, 2018

When i send test emails i did not received it to my email account. I tried sending it to my 2 email accounts nothing arrived to my email...

Happy Feet Foot Pads
New Zealand
17 days using the app
February 14, 2019

I paid to upgrade my account just so I could send out emails to my subscribers and every time I try to upload them it says it has failed. I hope it gets fixed soon and I can update my review.

Magic Weighted Blanket
United States
13 days using the app
December 5, 2018

Seems easy to use. It's a bit overpriced though. The Free version is very limiting. Choosing which upgrade to do is confusing. If you want to simply email a discount code to your subscribed customers, you must upgrade. If you want to use your own custom template with custom html that you create, you must upgrade. For small business, it is way too much. We would have been more comfortable with $5 max per month. Shopify already has a built in newsletter sign-up, and that's about all you get for the free version.

Winnipeg Trading Post
Canada
11 days using the app
Edited November 22, 2019

I am new to this, but seems pretty easy, I still need to know how to use this effectively. So far is has bee great to use. No problem with the form.

Jay-sine-qua
United Kingdom
10 days using the app
January 11, 2017

My connection with shoelace are not active with shopify .

Rockandgoth
France
9 days using the app
December 17, 2020

I was offered to share my review of the recent install. I give a three until I get with support to troubleshoot the email sign-up section that is not working properly on Android mobile. There is also a field as for bithdate error. Another issue is if the customer press the x in order to avoid the sign up, the sign forces email sign up within seconds of opening a product catagory. This went on throughtout my testing the app and adjusting any settings. Hope this first review help. I will update once all communication is done with their support team to help resolve.

UltraBeauty.Store
United States
9 days using the app
Mailmunch replied December 17, 2020

Hi UltraBeauty.Store, Apologies for the inconvenience. It appears that you have multiple instances of our app installed which might be causing several of the issues you pointed out. Please make sure you only have one instance of our app installed.
We have also reached out to you against the registered email address. You can also reach out to us at "support@mailmunch.co" so we can have these issues resolved for you.

July 3, 2019

having difficulty setting up DMIK and I can't find any support to help. that is the only issue so far.

Urban Blue Fashion
United States
9 days using the app
Mailmunch replied July 11, 2019

Can you please create a support ticket with us regarding this issue? I would be more than happy to setup your DKIM records on your behalf or assist you with the process.

December 12, 2018

It's quick to set up some basic forms and landing page, but when I found some integration and other issues and tried to find support, no reply at all. Disappointed at the poor support service

oneaudio
Hong Kong SAR
9 days using the app
November 30, 2019

It is good apps your evrything shopify store and account. Congratiolations shopify create this apps sells.

usafishinghunting
United States
8 days using the app
Mailmunch replied December 2, 2019

We appreciate the nice you review you have left us. If you require any assistance please let us know.

June 23, 2019

es un poco complicada no se que hacer, y como configurarla estaria bien que fuera mas accesible su configucion

M alfa
Mexico
6 days using the app