Overall rating
3.3
Counts per rating level
  • 58% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 22% of ratings are 1 stars
July 20, 2019

All good! Syncs great Mailchimp and Shopify. Seems like almost instant. Had no any issues. Thank you for great work!

NEPTN Россия
Germany
Over 2 years using the app
April 16, 2019

Hello, it is now about a week I am using this app. I migrated from the Mailchimp app.
So far so (very) good. Had only one issue (but I guess it was coming form Mailchimp): the abandoned cart series I set up previously did not work anymore after the migration. I had to recreate it.
No everything works well.

FEY Cosmetics
Canada
Over 2 years using the app
February 24, 2021

Super easy to use and connects our webstore with Mailchimp seamlessly. That's it. That's all I use it for.

Patagonia Bend
United States
Over 2 years using the app
May 10, 2019

Everything works as intended. Thank you to the team behind ShopSync for providing this app to the Shopify community.

Korean Snack Box
United States
Over 2 years using the app
April 11, 2019

So far the transition has been smooth and reliable. Thank you for giving us the ability to keep our contacts from MailChimp.

Virginia Stone®
Canada
Over 2 years using the app
May 20, 2019

Works great! And was very easy to install. (A great way to get around the Shopify/Mailchimp non-coorporation.)

Grand Stories Design
Denmark
Over 2 years using the app
January 28, 2020

No complaints here - did the job of moving the 200K customer list post Mailchimp-Shopify breakup without issue. Just recently cleaned up the customer list and using the forced synch feature to repoint the new list. We reached out for support and got the usually pay request but also a quick note on how to do the reset - that shows they care - worth the 5 stars. For what it's worth I would have paid $50 or so for the functionality to migrate way back when. Paying a monthly fee is a bit unnecessary since we've only used it 2x. Maybe a one-time support fee ask - you guys deserve it.

Lin-Manuel Miranda. Legit.
United States
Over 2 years using the app
October 13, 2020

So far, the set up and integration was super easy. I was able to connect Shopify store with my Mailchimp mail list and sync quickly.

Creations By Lyra Adams
United States
Over 2 years using the app
Edited January 30, 2022

UPDATE: All sorted now-thank you for the prompt response
Hi my pop up form doesn't have an X in the top right corner? So it just sits there obscuring the view for my customers.....I have tried editing it but it just cannot be dismissed
It does show on mobile phone but not browser from a computer. So frustrating as I have linked my customers. I was told that it was because of the Shopify 2.0? But shouldn't an app for Shopify integration be across the board regardless? I feel I have lost customers using a browser as the pop up cannot be dismissed

Charis and Co
New Zealand
Over 2 years using the app
Mailchimp replied January 19, 2022

**Update**
A patch was rolled out to fix this issue shortly after the review was posted. When viewing your site, the "x" in the top right corner is now visible. Please let us know if you run into any other issues by contacting us at mc4shopifysupport@mailchimp.com. We appreciate your feedback!

Thanks for your review and feedback. We certainly understand how the popup form behavior as described is not ideal for merchants and customers alike. We do have a workaround that can be put in place while we work to resolve this issue. We've reached out via email with the full details on how to do so but essentially it involves adding some css to the theme code to make the X display again as it was hidden due to some code changes in the default Shopify themes.

May 3, 2019

Quite a frustrating experience when things like this happen - but ShopSync appears to have squashed a few of those issues. It has only been a couple of days, but after some tinkering, it appears everything is running almost as it was (with the exception of the abandon cart flows - only one will work after the transition)

Hopefully, everything continues to run smoothly as planned.

Iron Tanks
Australia
Over 2 years using the app