Overall rating
3.3
Counts per rating level
  • 58% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 22% of ratings are 1 stars
Edited September 21, 2019

So far so good! I am using this app to connect my eCommerce site to MailChimp. Setup was a breeze and it synced everything, even the email addresses I already had. I'm thrilled! Thank you! Ben

World of Great Things
United States
Almost 2 years using the app
March 26, 2019

The ShopSync app is a 1:1 replacement for Mailchimp for Shopify, but instead of using Webhooks, it utilizes Mailchimp's API and syncs new data in real time. It does the same stuff and it's way faster.

1. Disconnect your Mailchimp for Shopify connection within Mailchimp on the connected sites page
2. Pause your E-Comm automations
3. Install and connect ShopSync to the same Mailchimp list.
4. Create new replacement automations connected to the same connected list.

You'll need to recreate any Abandoned cart automations (single or series), the follow up on purchase automations, and any others that are relying on a store data (new orders, abandoned carts, etc).

You can save the old E-Comm automation emails as templates in Mailchimp so you won't need to redesign anything when recreating your automations.

Additionally, if you're familiar with Postman and Mailchimp's API, then you can make a GET request for your Mailchimp account to /ecommerce/stores and this will return your store ID. After that, you can make a GET request to /automations and check for any automations in the response that are associated with a different store ID, then you will know exactly which automations you need to rebuild.

V-Flat World
United States
Almost 2 years using the app
Edited September 16, 2021

The staff is knowledgeable and very helpful. It was a no brainer for us to upgrade to pro since our sync options are a bit more advanced. Well worth it because honestly, Shopify, Mailchimp and in our case, Salesforce, are not the greatest at helping us find solutions to the little glitches that all three keep blaming the other for.

COOKINA
Canada
Almost 2 years using the app
July 21, 2021

WORST APP EVER. We had a store that wasn't even published yet and it started adding THOUSANDS of "customers" (very obviously spam) which it then synced to Mailchimp - which costs money to hold more subscribers! Such a waste of time. I don't even know why Shopify allows this garbage to be listed. I made a video showing some of the spam that was imported by ShopSync and also showing the store had no orders (again, it wasn't published yet). Take a look for yourself: https://www.screencast.com/t/eXDqBfuv8

LabOvens.net
United States
Almost 2 years using the app
Mailchimp replied July 21, 2021

Hello, we saw your review and wanted to respond right away. We're syncing these contacts to Shopify because they're in your Mailchimp Audience. This is done to keep both Mailchimp and Shopify with the correct subscriber status. You can learn more about how we sync here: https://support.shopsync.io/using-shopsync/syncing-information.

Do you by chance have a pop-up form or opt-in form somewhere that is collecting these spam addresses? Feel free to contact us for any more questions or comments at support@shopsync.io. We're happy to help.

December 10, 2020

I just downloaded this app and seems to be pretty good. Sync was super quick like minutes for my store. I look forward to using and seeing more of what this is about here. Thank you

bynoraa
France
Almost 2 years using the app
May 15, 2019

We used this as an integration app for Mailchimp and we had no issues with it as of now. Happy this app exists so we can keep using Shopify and Mailchimp.

Eastern Love Affair
Austria
Almost 2 years using the app
June 9, 2021

Worked great. No Problems. Easy setup. Quickly done. The initial synchronization was completed within 15 minutes. Thank you for offering this extension for free.

entgiftungsprogramm
Germany
Almost 2 years using the app
June 18, 2019

So far so good. I had some problems setting it up, but the ShopSync team was much more helpful than Mailchimp's team.

The app seems to do what it says it will do and I haven't had any problems once I've been up and running

Savorista Coffee
United States
Almost 2 years using the app
October 7, 2020

Simple and easy to follow. Not sure if this is partner of Mailchimp. Mailchimp has significantly increased their pricing plans and so i am thinking of switching to Klaviyo. Initially i was with MC because it was decent price but not so much anymore and Klaviyo has more to offer. ShopSync itself is just a connection app so simple and straightforward to use

Craftted
United Kingdom
Almost 2 years using the app
March 13, 2021

I used this app to assign some existing products to Amazon along with listing some new ones. Intuitive to use and when I encountered an issue with the theme. The support team were absolutely on in without delay as for a couple of other occasions where I had queries which were mainly due to my lack of techie knowledge - thank you team for being so helpful. About to upgrade to the next level

Stapling and Nailing Supplies Ltd
United Kingdom
Almost 2 years using the app