Reviews (563)

Overall rating
3.3
Counts per rating level
  • 56% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 23% of ratings are 1 stars
August 6, 2023

I like it hope to see what email sent and the next few days shippedit2@gmail.com also how many emails will be sent daily

Shipped It
United States
4 months using the app
Edited October 11, 2019

The app works easily and without any problems. I would recommend this app for anyone that needs to connect MailChimp.

True Ceramic
United States
4 months using the app
October 10, 2021

In my 2 decades of working in/around Technology platforms and companies, I have never come across one with such lack of customer support as this one. No one ever responses real time (or close) to chat. Email, you are lucky if you get a response and if you do, you are paying pro to get links sent to you for the free articles. One thing we needed with synching our emails was to move our tags to group of our emails. Tags will not come over and there is ZERO SUPPORT EVEN IF YOU PAY. Nightmare - just stay away. Might even need to reconsider MailChimp for recommending this as a tool to use!

TheChaiBox
United States
Over 1 year using the app
Intuit Mailchimp replied October 11, 2021

Hi TheChaiBox, our apologies if you had trouble getting in touch with us. We've looked through our help inbox and we don't have any record of a note or missed chat.

You can always reach us at support@shopsync.io and we're happy to help with basic syncing issues or answer general questions. For tags, we've got an easy to understand guide in our knowledge base we can send your way.

Please get in touch with us so we can get you fixed up.

Thanks!

May 24, 2019

This app does exactly what it says! Very easy to install and seamlessly connects to shopify store. Thanks

Imready2 SriLanka
Sri Lanka
4 months using the app
January 14, 2021

Works great! it took no longer than an hour before all my customers were connected to my Mailchimp account.

MouseMods
Denmark
3 months using the app
October 13, 2023

disappointing customer service.

Saska Jewellery
United Kingdom
Over 1 year using the app
February 25, 2020

I love MailChimp and I am glad to have ShopSync that allows me to continue using MC. Great app. great support. Highly recommend it

Daria Day
Canada
Over 4 years using the app
March 27, 2019

I use this app to sync Mailchimp with Shopify ever since they shut down their app. It works alright.

ROFS
Philippines
3 months using the app
February 23, 2022

It is a game changer for me. I'm shopify seller newbie and this what I needed, affordable at the same time efficient.

Red Petals Closet
United States
3 months using the app
May 14, 2019

Wow that was easy. Imported all contacts and Mailchimp still functions just like it did before. Only thing, I'm not sure if I remove the Mailchimp app or leave it. Great app! Saved me time & effort!

The Herbal Wei
Canada
Over 4 years using the app
Intuit Mailchimp replied May 20, 2019

Hi there, thanks for your review. You'll want to remove the legacy 'Mailchimp for Shopify' app after ShopSync is installed to avoid conflicts under the hood with automations and e-commerce data.

Disconnecting is very easy and it's best done through the Shopify app store. After your automations are migrated, just follow these steps:

1. From your Shopify admin, go to Apps
2. Locate the 'Mailchimp for Shopify' app, and click the garbage can.
3. Click delete and you're done!