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Needed this since Shopify won’t connect to MailChimp. Connected to mailchimp and imported my customers. Got the job done.
It was so easy to install. Everything seems to be syncing correctly with our Shopify store. So glad MailChimp suggested we use this app.
Sadly you can only sync 1 list so removed the app. We have more than 1 list - we dont want to merge.
Followed instructions from Mailchimp. Installation and syncing was a breeze but unfortunately, we are unable to disconnect Mailchimp from Shopify. Can't seem to find the Disconnect button. Can someone please advise? OR can we simply delete Mailchimp app from Shopify?
Hi there, we saw your review and wanted to reply right away. This wouldn't be a function or feature of the ShopSync app. You can follow how to remove the legacy app here: https://help.shopify.com/en/manual/apps/working-with-apps
Smooth transition to keep MC up and connected to my store. So far so good and even got support in this busy time. Hope it stays supported, etc.
This app was hugely disappointing and has resulted in a lot of wasted hours. I transferred over to mailchimp as it was recommended to me, only to find so many hidden fees (e.g. trying to connect a simple landing page to my URL meant I needed to pay extra every month on top of what I already am going to be paying). When it came to email campaigns, the mobile version was extremely disappointing and a simple change (like including two products side by side) only worked for the desktop and not the mobile version (the mobile version instead would stack the products and make them look huge as well as make the writing appear either ridiculously small or abnormally huge) - the only way to change this I was told was to get it custom coded (spend money hiring a coder). It seems this app does not tailor to small businesses who do not have access nor can afford to hire someone to custom code all the time. Customer service was as helpful as they could be - which was to recommend we hire an expert every time. Totally disappointing, I now have to spend time going elsewhere and starting again. Would not recommend at all.
Hey there! Thank you for the feedback. Can you let us know the ticket number of your support interaction? We want to see if there are any other potential solutions.
The instalation was easy and friendly... we have just started our shopify store and start to test this service. So far so good.
UPDATE 12-6-22: Received an answer via Mailchimp for Shopify Support (app developer team) and they tried to help us. They rolled out an update and after that our problem was solved! Now everything is running as normal: perfect and smooth :-) 11-09-22: We are running into a technical issue with customers optin into our newsletter. Mailchimp is telling us we need to get in contact with the Mailchimp app developer, but if we get in contact with them via the email (no other option??) we receive the following: Thanks for reaching out. The support team for Mailchimp for Shopify is currently offline. If you have specific how-to-use Mailchimp questions (setting up Campaigns, Pop-ups, Automations, etc.), the support team for those features is online 24/7, 7 days a week. You can reach out to them anytime via this support link. Otherwise, we'll be in touch when we're back in the office as soon as we can! Have a great day in the meantime. So NO SUPPORT and in the meantime we have a BIG issue, but no help!
Hi there, we checked the support requests here at the app development team, and it looks like we replied to your initial question within a few hours. Perhaps our response went to spam? We want to help out with any questions you may have.
Don't hesitate to reach out to us at mc-ecommappsupport@intuit.com, and we'll be happy to assist!
Something needs to be done to keep using my Mailchimp services. I installed this app and everything went well. It only took a few minutes to sync my shop.
I "signed up for our newsletter" to test and everything worked as supposed to.
There is one problem though, I'm not able to access the app from my store, I have to go to the App store where I tap "install" and then I can see my data.
Update: I'm able to access the app directly from my shopify store on my computer, but on mobile (iphone) via the "Shopify app" I get a message "Cannot Authenticate - Please Try Again"
Update 2: New subscribers to my store are being added to my list. Everything seems to work perfect. There’s really no need for me to access the app because everything is being done just like before in the back ground.
I want to thank you for providing a work around. Especially for free.
Shop owners, like me....don’t worry!
We've only just integrated and it seems to be working fine. Our only gripe is that we have to have our newsletter signups going to the same list as the checkout signups and this means delivering a discount to page subscribers delivers to the ones who have just bought and opted in at checkout. Not great! Ideally we'd like better control over the checkout vs on-site signups with 2 list at least. This is an improvement we'd like to see soon.