Overall rating
3.3
Counts per rating level
  • 58% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 22% of ratings are 1 stars
May 25, 2021

app is giving cache issue by mistake audience was coming which did not below to my store in mailchimp

Head2ToeEssentials
United States
About 10 hours using the app
May 12, 2019

So far, so good. I had problems with error messages and a server issue, probably from everyone changing at the same time, and received a personal and friendly email within 30 secs explaining just that. My numbers remain the same.
The app is free and everything else I looked at switching to was A LOT more expensive.
Thank you ShopSync.

Athena Allergy, Inc.
United States
About 2 hours using the app
Edited January 11, 2021

Integrated petzpaws.com Shopify data perfectly to Mailchimp. The process takes time so be very patient. You will be prompted upon completion.

PetzPaws
United States
About 1 hour using the app
Edited April 18, 2019

The initial sync added 4,000 contacts to our MailChimp list. This moved us up to the next bracket for Mailchimp, costing us way more monthly. We do not know where they came from or why they were added once we synced with ShopSync. It would be cool if shopsync had reasonings or resolutions for this. Also your contact us page seems to not be working....

Altman Plants
United States
About 18 hours using the app
Mailchimp replied April 18, 2019

Hi Altman Plants, thank you for the feedback. We saw your review and wanted to respond right away. There could be various reasons why subscriber counts have gone up after the initial sync. In most situations, we've seen that the legacy 'Mailchimp for Shopify' integration was previously installed, and contacts were not added to the list. This could've been with failures on submission to Mailchimp with merge tags being required, rejected by the API or just missed entirely. When ShopSync was activated, these customers have finally been added the list.

If you'd like to reach out to our support team with example emails you're not sure about, we're happy to do some more in depth analysis with you. Reach out to us anytime at support@shopsync.io.

August 16, 2020

So far so good for my wellness business. I am still learning. Going to watch tutorials to better my understanding. Thanks!

Naturally Empowered
United States
About 1 hour using the app
March 29, 2019

Seeing as the official Mailchimp app is being removed, this app just saved the day! Synced up perfect so I can still use my Mailchimp. Thank you.

Pink Liberty
Canada
About 1 hour using the app
February 19, 2021

I used this app and was surprised how simple and user friendly it is. The experience was amazing and I strongly recommend others to use it.

The Perfume Center
United States
37 minutes using the app
February 4, 2021

Really easy to integrate with my shopify store www.preciousasapearl.com Looking forward to using it effectively!

Precious as a Pearl
United Kingdom
24 minutes using the app
April 30, 2019

I uninstalled the App because it was nor working normally (didn't show the sync list option). Now I push on the "add app" button to install it again and Cannot install it. Shows "page not found" . Please help me with this issue to review the app

LadyMushroom
Chile
About 2 hours using the app
Mailchimp replied May 1, 2019

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely. If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.

December 12, 2021

Hi, I created a new Shopify account and when Installing Mailchimp I tried to connect it to a new audience but it Synced to the old existing one. I want to separate customers from the old site and the new site.... Why did this happen? Thank you, Alain

Moon Rocks Indonesia
Indonesia
About 6 hours using the app
Mailchimp replied December 13, 2021

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue. We'd suggest clearing your cookies/cache, using an Incognito window or trying another browser entirely. If the problem persists, don't hesitate to contact us for further troubleshooting at https://mailchimp.com/help/