Reviews (682)

Overall rating
4.1
Counts per rating level
  • 61% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, praising its seamless Shopify integration and user-friendly interface. They value features like product recommendations and detailed analytics for enhancing marketing strategies. The app's customer support is noted for being responsive and efficient in resolving issues, ensuring reliable functionality. Merchants appreciate the comprehensive features that support their marketing needs.

June 1, 2020

Installation Is easy and the initial sync is working, however impossible after to sync any new entry except if I am forcing new sync.
The most frustrating issue is to have to pay to access support to solve the issus

Brutal Art
Germany
40 minutes using the app
April 30, 2023

I've used Mailchimp in the past and it was great but I can now see why all the reviews are so bad. It feels like a bait-and-switch scheme. You expect to pay $13 a month, according to what you see in the Shopify app section, then go to their website and find that it's $40/mo. Then you start setting things up and the price starts showing up as $69/mo. Do you know what happens after a customer feels ...

Ivy and Pearl Boutique
United States
8 minutes using the app
Intuit Mailchimp replied May 1, 2023

We appreciate the feedback. We can connect you with our Support team so they can go over the options with you better. Email mc-ecommappsupport@intuit.com and they'll follow ...

March 4, 2021

Acabo de sincronizarla con mi tienda online así que no se como me va a funcionar, lo que echo mucho de menos es que no esté en español, tengo que estar todo el tiempo utilizando el traductor y es muy incómodo.

Turulata
Spain
16 minutes using the app
October 4, 2022

Was sollen diese preise? Was sollen diese preise? Was sollen diese preise? Was sollen diese preise?

Glitzermoment GmbH
Hong Kong SAR
3 minutes using the app
Intuit Mailchimp replied October 5, 2022

Vielen Dank für Ihre Bewertung. Die Nutzung unserer Shopify App ist kostenlos. Das Mailchimp-Konto selbst hat Preise, die Sie hier finden können. https://mailchimp.com/ ...

June 17, 2019

I just want to say every time I try to instill the app it says, the page you're looking for couldn't be found.

bluespacedoor.com
United States
6 minutes using the app
Edited December 21, 2021

The app does not sync tag information when forcing the resync of the account. This was occurring before Shopify (or mailchimp) bought the app and it still has not been fixed. And now "subscribed" does not sync over.

EPOCHBG
United States
Intuit Mailchimp replied December 15, 2021

Thank you for your review. Tags should indeed be syncing over. However, there can be a few different reasons why they might not make it. A common one is that the tag must be ...

February 3, 2025

Transcend Coffee & Roastery
Canada
Almost 6 years using the app
February 13, 2025

Freshlist.com
United States
About 2 years using the app
January 22, 2025

Express Feed & Grain Parts
United States
10 months using the app
February 17, 2025

Borough Broth
United Kingdom
5 months using the app