Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in email collection and subscriber list building, which enhances sales and conversions. It offers customizable pop-ups and email campaigns, and integrates seamlessly with Shopify, making it easy to set up. The free version is especially beneficial for new or small-scale merchants. Merchants also commend the responsive and helpful customer support, and the ability to sync with major email services, making it a cost-effective and versatile tool for email marketing. Many report significant growth in their email lists soon after using the app.

March 30, 2017

I just installed it and for now it seems pretty perfect!

Mamanavantgarde
Portugal
About 1 month using the app
June 14, 2022

There development uses wrong practices to lure people and they themselves do not provide accurate information. Such practices should be suspended from Shopify. They mention on the page under Free: Unlimited Subscribers
Forms & Popups
Landing Pages When you install the app, they automatically put you on a 14 day trial, WHY, where is that mentioned ? When convering with them over the email, they say they are not free, if that is the case then why it is not mentioned upfront on Shopify App store, they are only misleading people. Earlier the app was free for 1-2 forms, and it was a good app, but not anymore since they are using immoral tactics to lure people, then they say all old people who were using earlier, there app is still free, but that is not my question, the question is immoral ways used to lure people without disclosing full information. Stay away from these people, when the support does not know what is mentioned on there website interface as promotions, it becomes very dangerous as marketing team will promise what they want..

Shoppers Bar
United States
2 months using the app
Mailmunch replied June 15, 2022

Hi Shoppers Bar, Apologies for the inconvenience you had to face. We have reached out to you directly to have this issue resolved. I would appreciate it if you could revert to that email so we can address this situation to your liking.

October 11, 2018

I am hoping that i can do email marketing and its asking me to upgrade to send emails. I am going to try it out and if i dont see anything different in a few weeks, i will be dropping them.

DefineYourSwagg
United States
2 months using the app
February 25, 2017

I'm a ew user -- I like it so far!

Everyones Golf Store
United States
About 1 month using the app
February 6, 2017

Looks pretty slick but asking for a review 2 seconds after installing this app might be a little premature :)

Happynestau
Australia
About 1 month using the app
December 19, 2017

It is an excellent product. Love it.

Wudz Work
India
2 days using the app
March 3, 2018

I like it, it's more than perfect..

Adsbuy Shop
Morocco
2 days using the app
October 11, 2016

Great Service , Fast and Easy Set Up , Would Recommend

Fashion Cloudz
United States
2 days using the app
October 8, 2020

It's a little confusing, but I'm still learning. Will need more time to really understand the product better. Not sure I like being forced to make a review though, the constant popup is pretty annoying.

Riffs Yoga Studios
United States
About 2 months using the app
Mailmunch replied October 12, 2020

Hi Riffs Yoga Studios, Please feel free to reach out to us at any time for any issue you might be facing. Our team is dedicated to ensuring your Mailmunch account is set up as per your requirements.

July 14, 2021

This is terribly insane to charge more than once, especially for a starter, the fees charged is much more than other edm apps. Charged 24.99 at the first place, and then 49.99 for a premium newsletter template, and telling me if the page exceeds a certain amount, they are going to charge more! All the fees are not clear and far more than the plan tells you, so ugly the way you people make money,

Tilamionline
China
About 2 months using the app
Mailmunch replied August 23, 2021

Hi Tilamionline, Apologies for any inconvenience you had to face. The usage fee is applied only for email marketing plans for additional subscribers. This fee is mentioned on the pricing page as well before you proceed to the checkout step. We have also reached out to you directly to address any additional concerns you may have.