Reviews (1,685)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its robust inventory and listing management across multiple platforms like Etsy, eBay, Amazon, Walmart, and Target Plus. It simplifies multi-channel selling with features like cross-listing and bulk editing, although some desire more bulk options. Its reliable syncing and user-friendly interface enhance market reach and streamline operations. Customer support is highlighted for being quick, professional, and responsive, boosting user satisfaction.
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First off the customer service is top notch. While I was learning how to use this app they have been nothing but helpful and patient with answering my questions. I also mistakenly caused an issue with my ebay template. Chloe took the time along with Ediline to figure it out and correct my issue. A+ all the way support. I also tried a few other inventory management apps and chose Marketplace Connect as being better than the rest for my store. It's been the solution i needed all along and look forward to the growth of my store because of it. Thank you!
Customer service to help you through is a top priority. With links, walkthroughs, and simple advice from Joshua R we had my store up and rolling in no time. Finding errors and fixing them was a breeze with help. Thanks for this customer service extension and fast answers.
I would consider myself a heavy user, this app in the beginning really shot me to a new level in revenue. However, with recent Amazon API changes, nothing seems to work and support (while kind of helpful) can't seem to fix the issue. I haven't been able to successfully list a product in months. Images seem to break, errors left and right that nobody seem to know how to fix. I hate to write a bad review from these guys because of how good things once were but as of recently, I can't recommend this to anyone who relies on Amazon. eBay and Etsy tend to post product just fine
Excellent Support and Efficient Service
The team at Shopify Marketplace Connect is incredibly responsive and efficient. They replied to my questions quickly, handled everything with professionalism, and were always friendly and helpful. I highly recommend this app to anyone looking for a reliable marketplace integration solution!
I recently had the pleasure of chatting with Joy V from Marketplace Connect support, and I must say, the experience was fantastic! Joy was incredibly helpful and attentive, guiding me through the process of resolving a listing status error for my linked products.
From the moment I started the chat, Joy was quick to understand my issue and provided clear instructions on how to fix it. They took the time to check my account and even resubmitted the price value to Amazon, which cleared the error promptly. Joy's knowledge and efficiency made the process smooth and stress-free.
What impressed me the most was Joy's patience and willingness to assist with all my queries, even when I needed to check multiple SKUs. They provided valuable insights on how to ensure my products were linked correctly and offered helpful resources for future reference.
Overall, Joy V's support was exceptional, and I truly appreciate the assistance I received. I would highly recommend Marketplace Connect support to anyone facing similar issues. Thank you, Joy, for your outstanding service!
I had an issue with pricing as I wanted different pricing on eBay to Shopify. The issue is that eBay would show the same price as Shopify. There are a few settings that need changing for this to work, but Mike was onto it straight away, and we were sorted.
So far so good. I had a few teething problems inititially and kept getting an error with pricing that Support helped me with quickly.
I do wish I could hide a few more of the irrelevant columns but that's really a minor detail of convenience.
I've had nothing but great customer service experiences via the Connect feature. It's been a bit rough in terms of understanding how some formulas work, and how to accurate map certain facts from Shopify to other marketplaces but for the most part the integration works spotlessly.
Very useful free app to sync products from Shopify to Etsy, and grab orders from Etsy to Shopify. :) I like the way how support team helps newbie, really fast and professional. Well documented, also AI like Grok could help you with some tricky question if you don't want to bother support with base questions.
Exceptional support! I faced an issue with products not showing in the collection, but the team resolved it incredibly quickly. Within just 15 minutes, the app was working perfectly again. Thank you for the swift and efficient service!