Shopify Marketplace Connect

I had the absolute pleasure of working with Rep Joy from Shopify Marketplace Connect, and I cannot say enough about how incredible she is! Joy is not only extremely knowledgeable and talented, but she is also such a delight to work with.

My account had been stuck for months due to countless listing errors that I just couldn’t seem to resolve. I even hired a freelancer over a month ago who claimed to be an expert in product listings and error corrections, but unfortunately, the problems persisted.

After feeling completely frustrated, I finally reached out to Shopify Marketplace Connect, and that’s when Joy stepped in and worked her magic! In no time at all, she identified and corrected every single issue with ease. It was truly impressive to see how quickly and professionally she handled everything.

Thanks to Joy, my account is now fully functional, and my products are listed correctly. I’m beyond grateful for her expertise and efficiency. If you ever need support, I highly recommend asking for Joy—she’s an absolute superstar!

User friendly app and great support when you need it. I wanted to use this app to copy new lines from my Shopify store to my Etsy but only wanted to select the newer lines from the collection. Mark from Marketplace Connect gave great support to help me do this, after a 20 min call I felt completely confident in using the app. It is saving me so much time now I no longer set these products up on Etsy manually.

I've been using Marketplace Connect to publish products to Etsy and eBay, as well as to sync inventory with Amazon, and overall, it's been a great experience. The app is free and easy to work with, making it a valuable tool for managing multiple sales channels.

The support team is excellent—Adrian, in particular, was very helpful in quickly resolving issues. Live chat support is fast, with almost no waiting time, which is a huge plus. The team is professional and responsive, making the process much smoother.

There are some areas for improvement, such as reducing the long wait times for Etsy listings pages to open and adding more options to the bulk edit tool. However, despite these minor drawbacks, Marketplace Connect is a solid choice for sellers looking to streamline their inventory and listings across multiple platforms.

AMAZING SUPPORT. I cannot say the same for Amazon. While Amazon scratched their heads for basic things on their end Marketplace Support answered the questions about amazon systems and made changes on this end to override the amazon issues. Wow. Very thankful to use this app.

I've worked with the reps from Shopify Market place Connect Team specially Joy. What a Joy she has been in terms of resolving my issues with Amazon listings, a genius! In fact every single member of the support team has been knowledgeable & patient. Very happy with their support, can't thank them enough for a great job they are doing!

We have been using this app for over 12 months and it works great. Easy to use/set up with Shopify and support is amazing! You are able to talk to a HUMAN within seconds. Shout out to Jeff who helped us today!

I have used this to migrate our products to Amazon. At any point I have needed help beyond the available help files (particularly for undertstanding migration errors) or for really unique queries, the support team have been able to answer within a couple of hours with screenshots of my actual shopify product listings, highlighting the steps I need to take in order to resolve my problem. Fantastic service.

This is working very well so far for our small bricks and mortar and online shop. It seems to fix the problems all that we had in the past trying to sync Shopify to eBay, which stopped us selling on eBay in the end. We are back on eBay and it all seems to work smoothly, we are notified of eBay sales on our POS and the inventory is kept up to date. Could do with more "how to" information to get started, especially mapping, but when I ran into problems the chat was excellent, looked at all the issues I had (caused by my error) and fixed them and explained how to avoid them in future. It took some time but they went through it step by step to identify the issue and then looked some more and fixed some other things using their own initiative. So rare these days and very much appreciated.

I only use eBay and Etsy right now but eBay cross-listing has been the best thing ever. I REALLY hope that Codisto and Shopify are able to add more retailers like Poshmark, Mercari, Grailed etc... for us 2nd hand resellers. Overall the eBay app is FANTASTIC! With it being fully integrated, the titles, inventory, pricing, and it being listed on eBay update so fast. I think this is the biggest gamechanger to Shopify compared to other platforms.

Etsy on the otherhand is a great experience but can sometimes send the wrong info (like the wrong picture in the shopify order). OR sometimes never updated the inventory properly.

I will be utilizing Walmart, Target, and Amazon soon once I start selling my own branded stuff. No matter what business you are, you should be cross listing! Literally, if you don't think it belongs on Etsy cause its "not handmade", who cares! List it!

Definitely the best app out there! While there are occasional glitches, the support team always resolves them within 24 hours. I use this app to manage thousands of orders every month, and it’s simply amazing. I’ve never had any issues with syncing orders or listing products to marketplaces. It processes new orders within minutes!