Reviews (2,124)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong tool for syncing listings, inventory, pricing, and orders between Shopify and marketplaces like eBay, Amazon, and Walmart. Once workflows are set up, it’s described as straightforward and a big time‑saver for multi‑channel selling. Many highlight reliable order imports, flexible product display controls, and excellent live chat support that provides clear, step‑by‑step guidance and long‑term dependable integrations.

August 5, 2026

Michael Thanks! He provided outstanding support from start to finish. He was patient, knowledgeable, and quick to respond to every question I had. He saved me a significant amount of time by resolving my issues efficiently and making the entire setup process much easier. Marketplace Connect has been a great tool for managing my listings, and Michael's excellent customer service made the experience even better. Thank you, Michael, for your professionalism and dedication. Highly recommended!

Ziba Couture
Canada
About 2 months using the app
July 27, 2026

Marketplace Connect has been a great addition to our Shopify store. The customer service team has been really helpful and quick to answer any questions we’ve had during setup. So far, the app is doing everything we need it to and has made managing our marketplace listings much easier. We’re really happy with the support and functionality so far and look forward to continuing to use it.

Plants in a box
Australia
5 days using the app
July 27, 2026

Mark. M Solved my issue

Really annoying thing when syncing orders to Amazon there is not enough info on Shopify Fulfilment for all of the Amazon fields so my orders were failing valid tracking rate on amazon so I got suspended once and had to go in and daily correct the tracking. Now the shopify send the corrects info in the right format so DPD Local on shopify (which is correct) now changed to just DPD for amazon and adds the Carrier Service which was getting left blank before

Jōbū Home
United Kingdom
Almost 2 years using the app
July 24, 2026

Marketplace Connect has been a great experience so far, and their support team has been outstanding. I had a few questions during setup while connecting an existing eBay store, and they were patient, knowledgeable, and stayed with me until everything was working correctly. They even adjusted my account settings to fit my workflow and explained exactly what was happening during the initial sync process.

The app has already saved me a lot of manual work by keeping my listings synchronized, and it's a huge relief knowing I don't have to constantly worry about inventory and pricing staying up to date.

Excellent app backed by excellent support. Highly recommended!

Midnight Rebellion
United States
About 1 month using the app
July 7, 2026

good App. the only drawback is that it is not easy to edit product template and there is only one template available. So you will have to pay developers to design a proper template for you.

Madnics PTY LTD
Australia
9 months using the app
July 1, 2026

I really like this app! The only draw back that I've seen thus far is if you change your password everything stops and syncing. Therefore, you will be definitely unaware and possibly miss sales and notifications. I had to contact support to find out that this was the actual issue but support was helpful and quick.

B Lotus Haven 🪷
United States
About 1 month using the app
October 9, 2026

Robert was very helpful and took a good amount of time to look into many issues I was facing. He provided valuable information and guidance on how to proceed to make the corrections needed even though it was out of his scope to do so.

Plantlife
United States
About 2 years using the app
October 7, 2026

The Customer Service is awesome!

K-Beauty World
United States
6 months using the app
October 7, 2026

Carlo is super patient and helpful.

Tentree
United States
3 months using the app
October 1, 2026

Awesome support. It took some time, but the problem has been resolved. There were continuous updates and communication.
Thank you.

Artyska
United States
Over 1 year using the app