Reviews (1,962)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.
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I've been using this app for nearly three days to integrate my POD items on Amazon, but I'm still encountering issues. Customer service has been friendly and tried to assist, but they don't seem to fully grasp the problem. The user dashboard is very complex and hard to navigate. I've already spent two days on this app, so I'm hesitant to uninstall it right away. I'll give it one more week to see if I can make it work, but if you're new like me, you might want to consider exploring other options for now.
Your chat support is very helpful, but your listing and connection point to eBay is unintuitive and not useful
Avis mitigé à ce stade car notre portefeuille produits comporte de nombreux kits (ou bundles ou lots composés de plusieurs références )que nous avons réussi à créer pour Amazon. Toutefois les commandes Amazon ne remontent pas pour les bundles et MarketPlace Connect n'a pas de solution à date. Sommes déçus !
I like this app for syncing inventory and pushing photos and descriptions over to eBay from Shopify but the listing process could be better. The app overwrites or removes any changes you make on eBay with every sync, including products that were listed before you installed the app. So be sure to make all edits within the app. After I synced my existing listings it removed all the details like category, color, material, department, etc. It would be nice if there was an option to choose what to update after the initial sync like quantity, price changes, etc.
Also, DO NOT use the auto category feature. I've had products removed from eBay for being in the wrong categories. The app has listed clothing as books, adult products as crafts etc.
Theres too much going to a sku then when you back out you have to go all the way back to the home page and go back into the ap
and connecting an individual sku is not always easy
Amazon is working well, walmart just isnt
Linked items all showing the wrong Base Price, so to work out the price you have to go into eBay and keep checking - easier just to update the eBay price via eBay, so what's the point???
Will Update once they fix.
Why, does this App keep having issues... PLEASE Resolve ASAP
Great app to work with and the online Live Chat support is good too for basic help and set up...however if you require technical support escalation due to technical issues please be aware this could take weeks even months to sort out. I have raised 3 tickets over 3- 4 weeks and still awaiting a reply from them.
Thanks for your review,
We have reached out with an update today on your issues, please do not hesitate to reach out to the support team anytime.
Nikki
I am updating my review after having been in touch with the support team. I was advised - "The categories you have set in Shopify is only for your Shopify store. That means you need to manually set the category on the app."
This is time consuming when you have over 2,500 products and have to manually set the category for each one.
Other than this issue the app works well and customer service (Jeffrey Avila specifically) is great at trying to help. Hopefully the category feature can be fixed somehow in the future.
Thanks for your feedback,
We have reached out directly to offer our assistance and support to help you start selling on eBay successfully. We understand that getting started on a new platform can sometimes be daunting, but rest assured, with the right guidance, the process can be quick and straightforward.
We would be delighted to hear from you and schedule an onboarding session at your convenience to guide you through the necessary steps. Please feel free to reach out to us to arrange a suitable time or if you have any questions or require further assistance.
Nikki
Hi team, The install page is frozen, when I click install it try's to open a page but nothing comes up?
Muli bulk edit in codisto is way better