Reviews (2,060)

Overall rating
4.2
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust multi-channel integration, enabling seamless inventory management across platforms like Etsy, eBay, and Amazon. They praise its user-friendly interface and effective customer support, which enhances online business operations. The app excels in processing orders and updating listings quickly, although its bulk editing feature could use improvement. Merchants appreciate the time savings and reduced effort in managing multiple marketplaces.

January 31, 2025

This app can take a bit of time to get used to and is slow to load, but it gets the job done. Support is excellent. Adrian successfully helped me out with a very specific issue that I was having.

Head to Tail Books
United States
About 1 year using the app
October 8, 2024

Have had a few issues starting out... but support is very helpful and knowledgable!

Crow's Tourmaline
United States
4 months using the app
Edited September 23, 2024

Shopify connect is a great fit for smaller retailers or if you have a smaller product range, larger product ranges might have some teething issues and you might have to work hard to get through them with their support team, but at its core it is a very effective tool for managing your listings and does have some clever tricks that other apps have yet to figure out how to achieve.

Start Fitness
United Kingdom
2 months using the app
Shopify replied September 19, 2024

Thanks for your feedback

We are happy to have you onboard! Please reach out if you require further assistance. Our team is available 24/7.

Nikki

Edited December 17, 2024

*Update*
Ich muss leider nachträglich einen Stern für die Performance abziehen. Also die App ist leider extrem langsam und es dauert teilweise ewig, bis man mal einen Artikel öffnen und bearbeiten kann. wenn alles eingerichtet ist, läuft es einwandfrei. aber wenn man mehrere artikel manuell bearbeiten muss, benötigt man mit der app unfassbar viel zeit. die performance muss verbessert werden.

perfekt! es funktioniert alles so, wie es soll... sicherlich wird man erstmal vor lauter informationen erschlagen, aber wenn man sich einmal eingearbeitet hat, funktioniert es einwandfrei!

Adrian hat uns hier sehr gut geholfen!

Vorschlag. vllt ein paar mehr Templates zur auswahl stellen.. gerne auch in anderen sprachen.

mundizio
Germany
2 months using the app
Edited June 21, 2024

It's a good app that does its job well but has a few limitations.

I was having issues with the images on eBay, and I wanted them to be different from the ones on the website. The customer service here to work out a solution was fantastic. I gave back a star for this resolution and the customer service.

I now only have one issue I am not happy with: the template solution wouldn't work for me, and a working HTML description editor would be the only solution. It's a 5-star app with that fix.

- The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, so the code breaks.

- You can't edit any product information on eBay as the Shopify Marketplace App will overwrite it. You can adjust policies on eBay.

I want a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.

Brown Bear Coffee
United Kingdom
Over 1 year using the app
June 19, 2024

Had a few issues loading onto eBay, but the support via live chat was excellent - 10/10.

One of the down sides with the app is that the slider panel on bulk edit is quite sensitive and not ideal when you use a track pad, as I do.

It also can be quire slow to load.

Howver, it has removed a lot of the faff that you'd normally have to deal with on eBay, so all in all, recommended.

Beach & Bikinis
United Kingdom
6 months using the app
April 25, 2024

This is a must app for those wanting to sync there products across markets. Help is fantastic too. The lack of a star is just because the terminology in the app can be confusing.

Australian Deals
Australia
Over 1 year using the app
April 23, 2024

Can't give it a 5 yet as I've only been using for 4 hours but so far the service has been great and I think it will work out well.

SnowModa
United Kingdom
6 months using the app
March 25, 2024

I use this app every day and i'm happy with the service. When I have had to troubleshoot, the live chat support has been excellent.

Stephen Conway Booksellers
United Kingdom
About 1 year using the app
March 12, 2024

The app seems a little slow in loading and a tad complicated to set up, but it's easier once you know how things work. I had a good experience with support helping me and could immediately jump on a call with them. 5* customer service.

Very Important Pets
United Kingdom
2 months using the app