Reviews (1,962)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.

Edited September 23, 2024

Shopify connect is a great fit for smaller retailers or if you have a smaller product range, larger product ranges might have some teething issues and you might have to work hard to get through them with their support team, but at its core it is a very effective tool for managing your listings and does have some clever tricks that other apps have yet to figure out how to achieve.

Start Fitness
United Kingdom
2 months using the app
Shopify replied September 19, 2024

Thanks for your feedback

We are happy to have you onboard! Please reach out if you require further assistance. Our team is available 24/7.

Nikki

August 5, 2024

App non molto performante ma è gratuita e tutto sommato funziona bene.
L'assistenza invece è eccellente, pronta ad intervenire e a risolvere problemi.

scarpediem.eu
Italy
About 1 year using the app
October 8, 2024

Have had a few issues starting out... but support is very helpful and knowledgable!

Crow's Tourmaline
United States
About 2 hours using the app
Edited June 21, 2024

It's a good app that does its job well but has a few limitations.

I was having issues with the images on eBay, and I wanted them to be different from the ones on the website. The customer service here to work out a solution was fantastic. I gave back a star for this resolution and the customer service.

I now only have one issue I am not happy with: the template solution wouldn't work for me, and a working HTML description editor would be the only solution. It's a 5-star app with that fix.

- The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, so the code breaks.

- You can't edit any product information on eBay as the Shopify Marketplace App will overwrite it. You can adjust policies on eBay.

I want a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.

Brown Bear Coffee
United Kingdom
Over 1 year using the app
June 21, 2024

I am still learning. I am trying ot connect with Wal mart and it like crazy. I have all the information but some reason it is not doing nothing. Even one of the shopify agent tried to help and still nothing. I do not understand lol.

ladymascherianaturalbeauty
United States
3 days using the app
June 11, 2024

They offer great support however the categories are quite confusing to setup and attributes are not exactly similar to Amazon. It would help if there was a detailed guide or info bullets. Also preset values would be of great help. You will need some assistance if you want to sync products to Amazon. The app does publishes faster than if you would directly publish on Amazon.

FrappeToGo
United States
11 days using the app
July 10, 2024

makes magic happen if u have a shopify store linking to amazon. PC SPOT
pcspot.co.za

Price Conscious Spot - PC SPOT
South Africa
About 2 months using the app
June 19, 2024

Had a few issues loading onto eBay, but the support via live chat was excellent - 10/10.

One of the down sides with the app is that the slider panel on bulk edit is quite sensitive and not ideal when you use a track pad, as I do.

It also can be quire slow to load.

Howver, it has removed a lot of the faff that you'd normally have to deal with on eBay, so all in all, recommended.

Beach & Bikinis
United Kingdom
2 days using the app
June 12, 2024

Great job from the support team to fix errors quickly

Charlie Adam Wear
France
3 months using the app
Edited August 21, 2024

Funktioniert alles soweit. Jedoch sind wichtige Texte nicht ordentlich übersetzt und teilweise auf schwedisch anstatt deutsch. Dann wird der Amazon Umsatssteuer Service sehr prominent angezeigt, hier darf man nicht ausversehen klicken.
Aber Lagerbestand und Bestellungen einlesen funktioniert nun einwandfrei.

Pfannen Joschi
Germany
About 1 month using the app