Reviews (1,920)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

July 23, 2024

Customer service is second to none. Fantastic chat and email support. Can't fault it. The app is good too!!

Normandy Kitchen Copper
France
3 months using the app
July 1, 2024

Great support staff. This app is very easy to use and set up and if you have issues their support staff is extremely helpful and take the time to walk you through everything to figure it out.

Minus33 Merino Wool Clothing
United States
Over 1 year using the app
July 8, 2024

Alles super

Ronny Gatzer Shop
Germany
9 months using the app
July 18, 2024

Excellent service Mark

Kolka
Australia
4 months using the app
August 5, 2024

We installed this app to connect Amazon and Walmart marketplaces to our Shopify store. Unfortunately, we were unable to link our products. We opened a support case on the 15th of July, and despite assurances that Marketplace Connect's developers were working to fix our issue, almost a month later and we still have not had a response.

Shopify Marketplace Connect is holding back our business due to poor support, forcing us to look for alternatives.

Mighty Jaxx US
United States
About 1 month using the app
Edited October 15, 2024

This is amazing
i gave 5star because the live chat with Rain
he is very good helper for dropshipping beginners

My Store
South Korea
3 months using the app
June 26, 2024

I recently experienced a connection issue with eBay, but the support team was incredibly responsive and effective in resolving the problem. Their professionalism and dedication to customer satisfaction were evident throughout the process. Thank you for your excellent service!

j-Grab Mall
Japan
Over 2 years using the app
July 11, 2024

This is an excellent app and the customer service is very quick, effective and friendly!

Direct For Pets
United States
5 months using the app
July 13, 2024

very nice person and helped me massively thanks you

Stevenage Bait and Tackle Ltd
United Kingdom
5 months using the app
July 3, 2024

Thank you Aron for the great job you did helping me get my store connected again! You did a great job and were super fast!

MaddisonCo Inc
United States
11 months using the app