Reviews (1,790)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

April 30, 2018

This is a great app, saves countless hours of updating multiple platforms with the same products. When I'm submitting product for eBay, I find it really helpful to write a more descriptive product title which will get more views on eBay. This app keeps track of this and changes to products along the way. Super easy to use and support is 5 star. I got support within an hour on a Sunday afternoon via email, all was resolved within a few hours. Thanks from www.heysara.com

Heysara
Australia
Almost 4 years using the app
Edited September 28, 2021

Great app, the guys are amazing, and most important the customer service is from another world. awesome awesome awesome!!!! connects amazon and eBay smoothly and really fast!
Thank you!

La Lingerie
Slovenia
Almost 4 years using the app
March 17, 2022

We have been using this app for a couple of years to manage our eBay listings, it makes life so much easier.

Hobby City Australia
New Zealand
Almost 4 years using the app
Shopify replied March 20, 2022

Thanks for your review!
Great to hear from an experienced user! Glad you have found our app easier to manage your eBay listings! Please reach out anytime 😎

Nikki

Edited June 10, 2020

This is a great app which helps to streamline and make selling on Amazon and eBay very easy to do. I would highly recommend if you are planning on selling your products on e-commerce marketplaces. Furthermore the customer support is excellent.

London Grow
United Kingdom
Almost 4 years using the app
Edited February 5, 2019

Amazing app. So helpful in migrating products over to eBay. Support is top notch, helpful and easy to access through a "support" button from within the Shopify App.

Legend's Creek Farm
United States
Almost 4 years using the app
May 7, 2023

Joy was incredibly helpful and took time to walk through some of the specifics of the app and took time to answer the questions I had and went through the detailed needed. She even stayed on the line to make sure everything fed through the program and that all my questions were answered. Appreciated her time and expertise!

Oakley Clothiers
United States
About 1 month using the app
July 16, 2023

Outstanding helpful and responsive customer support. Simple to use. Recommend for anyone wanting to integrate into a single or multiple channels.

BoozeBud
Australia
About 1 month using the app
February 15, 2019

Amazon can be frustrating to deal with but we've been using Codisto for years now and the app makes it super easy to list & modify products. But the biggest reason we love this app is the customer service. Noel and his team go way above and beyond - even so far as creating personalised tutorials for us complete with screenshots! Awesome.

Peachymama
Australia
Almost 4 years using the app
February 21, 2020

We've been using this solution for less than a year as an apparel seller. Overall, it's been a decent solution that will maintain the stock reliably and list products quickly to Amazon and eBay. However, there are two major issues that a Shopify retailer should be aware of before you move forward with Codisto:

- This app will only set parent SKUs to be FBA or FBM. This means that variant products can only be one or the other. If you run out of a size or color at FBA but you have it at your physical store or warehouse, it can't be listed until you run out of all the sizes and switch the parent back or send those units to FBA. This isn't a big deal for large retailers but if you're a smaller store, it means a good chunk of your inventory is unavailable to customers.

- Support. Right now, Amazon has set a series of mandatory requirements for Shoe listings. Codisto allows you to set up the required fields but it's been having a lot of trouble pushing the product to Amazon. We keep experiencing errors when listing this part of our inventory. We've been going back and forth with support and we're stuck in a feedback loop and nothing is being done about it. We hope Codisto's management will take notice and act swiftly.

Once these problems are fixed, we'll consider revising this review.

Lee Newman.com
United States
Over 3 years using the app
Shopify replied February 23, 2020

Thanks for the feedback. Great to hear you are mostly happy. Your improvement comments are welcomed. The SKU level FBA/FBM issue has been documented and we will look to get this resolved. The shoe listing issue is being investigated further because the errors being received from Amazon are too general for easy diagnosis. We will contact you once we have an update. Thanks again.

Update 17 March 2020:
The SKU level FBA/FBM functionality has been released! We have contacted you via support to let you know.

September 25, 2021

This is a seriously powerful app, it can take a little time to get used to it, but now having used it for a long time we just could not operate without it. Support are always helpful and quick. Highly rated!!! :)

The Pet Vault
United Kingdom
Over 3 years using the app
Shopify replied September 27, 2021

Thanks so much for your review!
We're glad you got the hang of our powerful app 😉
We agree the Support Team are amazing and are available 24/7.

Nikki