Reviews (1,790)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

Edited February 22, 2024

I first used this system back in 2020 and it was fantastic.

I stopped using it and then tried to use it again now (2/22/24), it is the worst application I've ever used in my life. I'm not exaggerating. There are no clear detailed instructions. Nor can you even find answers to simple questions like what does it mean when the offer status is "missing". How can anyone use a system when you can't even understand what the information on the user panel means?!

Also in a 16 hour period, I had to clear my cache and cookie history TWICE. That still didn't solve it so they then had me go into a system administrator panel that no lay person should ever have to go to.

The system created 216 listings with zero price and their explanation was that I have price sync turn off. Which I do as I use an autopricer. Well it seems that their system them creates the listings with no price!

I'm literally shaking and have a migraine from trying to use this system for the past 48 hours.

Don't do this to yourself!! Use anything else!!

Magical Gifts
United States
6 months using the app
September 20, 2023

STAY AWAY STAY FAR AWAY The Staff is great because the program is terrible. This is by no means an integration.
The status notification on whether your item is published or not is misleading and will say your item is Active on Amazon when in fact it's not and vice versa, status will show you it's not active or published when it actually is. So you never know if the app is working correctly. The app causes so many errors that things don't get published on Amazon. I can't believe that Shopify would endorse a company like this. You are much better off not integrating and listing directly on Amazon because this APP will do nothing but mess up your Amazon account and wast your valuable time.

TopKoalaTee
United States
5 months using the app
November 22, 2023

Ask for Carlo he is the best support for this app

Hobby Saguenay
Canada
About 2 months using the app
March 29, 2023

The live service is fast, friendly and above all knowledgeable and able to help! Thank you for such good service!

FridaySweets.com
United States
6 months using the app
August 8, 2018

Great app, great customer service, highly recommended!

Babyfefe
United States
6 months using the app
April 8, 2020

We have the retail stores, website and amazon channels. Codisto doing great with integration. Now hopefully will help us with google shopping! We are waiting for it!

Kryptonite Character Store
United States
6 months using the app
January 28, 2022

We have been using this app for a few months. It has been amazing. The customer service is excellent. Their response time within minutes. The app is very easy to use. Codisto support team helped us setting up a couple of things, but it only took about 10 minutes, if that. We strongly recommend this app if you are trying to sell on Amazon, Google...etc.

Broccati
United States
5 months using the app
Shopify replied January 30, 2022

Thanks for your review!
Wow what a great recommendation 😎
Great to hear you have some experience with our app and continue to find both the app and our support team amazing!

Nikki

August 18, 2023

I've never experienced top-quality customer service. This company blew me away with their performance and outstanding system. This is the best system to connect all of your marketplaces and have them in one system. Don't waste any more time, get with them right away!!

Maintenance Solutions Unlimited
United States
5 months using the app
Edited December 22, 2021

The customer service was amazing and helped me extremely! They sent me my information in my email to

Camera Exchange
United States
5 months using the app
Shopify replied January 4, 2022

Thanks for your review, we really appreciate it!
Our Support Team will be thrilled with your comments 😎 Glad we could help resolve your enquiries! Please reach out anytime...

Nikki

March 7, 2023

thanks to the codisto team, an always relevant and fully explanatory approach, at the same time, fast customer service and uninhibited options are the best integrated application to be made on behalf of the convenience software, definitely try and succeed!!

YouStoreX
United States
5 months using the app