Reviews (1,969)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

October 19, 2022

Ediline was very helpful and solved my problem quickly and showed me how to fix this issue in future, I appreciated the help, codisto is best app and looking forward on working with them for a long time

CA-RIO-CA Sunga Co.
United States
3 months using the app
Shopify replied October 25, 2022

Thanks for your review!
We are looking forward to working with you too 😍 Ediline will be thrilled with your comments and happy she could resolve your issues quickly! Please reach out anytime!

Nikki

September 28, 2022

Very helpful customer service. I would give 10 stars if it was possible. Thank you for your helps :)

Sarraf Jewellers
United Kingdom
3 months using the app
June 12, 2019

This is a great app that handles a huge amount of products across multiple regions and marketplaces with ease. We've used this for years now and found that the support is second to none. Their response times on support are amazing and they're very patient when it's clearly an issue that is not even related to their app.

Highly recommended.

Always Adult AU
Australia
3 months using the app
September 25, 2023

The customer service was excellent whilst transitioning to Marketplace Connect.

Lulabay
United Kingdom
3 months using the app
January 30, 2019

We have been using Codisto for 2 years and are very happy with the app. We have over 50k products and sometimes things take time to update but the support team is fantastic. Noel especially, what a champ!

Safari Outdoors
Australia
3 months using the app
Shopify replied March 11, 2019

Thanks for your comments - much appreciated! It's worth mentioning that both Shopify and Amazon/eBay have API limits that throttle the amount of calls (data) we can send at a time which may explain the time to update. Regardless, great to hear about it working so well with your large catalog - one cannot fathom trying to keep 50,000 product in sync manually :)

April 11, 2023

Jason D was excellent solved a problem that the previous person couldn't
Up and running now.
Look forward to getting started

ToolPower
United Kingdom
3 months using the app
Shopify replied April 19, 2023

Thanks for your review!
Glad Jason was able to help you resolve your issue, he will be thrilled with your comments! Please reach out anytime as you continue to set up.

Nikki

Edited March 23, 2023

KrizzaD..what a patient and delightful help she was to me. She took her time, understood my lack of understanding and lead me through the set up. She truly cares to help. ellabelles.com. thanks KrizzaD..you are a doll ! cherre

Ella Belles
United States
3 months using the app
January 5, 2023

Extremely responsive group. I had some conversion issues that they handled in less than 30 minutes in this case. These people are on their game. Highly recommend!

Dolby Drums
United States
3 months using the app
January 14, 2020

Excellent, excellent app! There is a learning curve with all this Shopify, POD apps, Codisto and Amazon integration (took me 6 weeks to iron out all the quirks). But, now the Codisto Amazon integration is working so well! My products are on Amazon, and I can customize how I want them to appear using the Codisto grid. I have a GTIN exemption from my POD apps, and I do not need any UPC codes. There are a thousand columns in the Colisto grid (well, it feels like it...), but each column has its purpose, and I've found at least one crucial answer to a problem with a grid column. Support has been responsive. Do have patience and work through it -- the results will be worth it. Thank you Codisto people!

Tees by Susan
United States
3 months using the app
Shopify replied January 15, 2020

Great to hear you're having success and thank you for your comments. It's this type of considered review that can be really beneficial to others!

It can be challenging to 'fit' a merchant's bespoke web catalog into the rigid structure and data requirements of Amazon. As you point out there is a learning curve with all software but we have done our best to make listing on and managing Amazon as easy as possible. In fact, some merchants are using Codisto for Amazon via Shopify without ever publishing a webstore just to be be able to use our solution which speaks to the ease of use relative to using Amazon directly.

Unlike other Amazon apps, we support all Amazon fields, all categories and all country sites which is why there can be a lot of columns (Amazon fields) in the grid but many can be hidden if not used.

Congrats and thanks again!

November 14, 2018

I use this app to post products on Ebay and Amazon. Easy to use, great customer service, who assisted me with the initial set up.

More Than Variety
Australia
3 months using the app