Reviews (1,791)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

April 21, 2023

I recently had the pleasure of using Codisto to integrate my online store with eBay, and I have to say that I was thoroughly impressed with their platform. The customer support team at Codisto is absolutely amazing - they were incredibly helpful, responsive, and patient throughout the entire process.

Anytime I had a question or concern, they were quick to respond and went out of their way to make sure that I had all the information I needed to make informed decisions. I really appreciated their dedication to ensuring that I was happy with the service.

In addition to their excellent customer support, the eBay integration on Codisto is top-notch. It's easy to use and navigate, and it seamlessly integrated my store with eBay. I found the platform to be very user-friendly, and it made the entire process of selling on eBay a breeze.

Overall, I would highly recommend Codisto to anyone looking to integrate their online store with eBay. The customer support is exceptional, and the platform is easy to use and navigate. I'm very satisfied with my experience with Codisto and will definitely continue to use their services in the future.

Moto Planet
United Kingdom
5 months using the app
November 12, 2019

Selling on Amazon and eBay at scale is not easy, or at least it wasn’t until I found Codisto. Amazing software with really responsive, knowledgeable support. I’m really impressed and completely baffled by the bad reviews.

Cliquez Parfum PH
Philippines
5 months using the app
January 26, 2021

Great tool once you've had a bit of time to use as it can be a bit confusing to start but the Codisto team are always extremely quick to help with any queries, so you're never left stuck for long.

Dents UK
United Kingdom
5 months using the app
October 6, 2023

Michael was very helpful, we solved a lot of issues in a short time!

Stuck in Film
United Kingdom
3 months using the app
September 15, 2022

Codisto is great for sending automotive listings to eBay motors. Best tool for this I've found, reasonably priced, EXCELLENt support

Newark Auto
United States
5 months using the app
April 12, 2022

We had a problem with synchronizing products and orders. The technical support was able to intercept our request and brilliantly solve the problem (caused by incorrect settings on amazon). Nice work, congratulations Jason great support!

cafetwin
Italy
5 months using the app
Shopify replied April 14, 2022

Thanks for your review!
Amazon can be a little challenging but our support team certainly does know their way around our app and how to resolve these types of issues. So glad Jason was able to resolve yours 😊

Nikki

January 23, 2023

We integrated Codisto Shopify for our ebay stores in December and it's still not working properly. Support provides contradicting information and doesn't seem to know their own platform. They are based in Malaysia - send over calendar links for calls- you set up a call and they don't show up as the slot they sent is 4/5am their time. I can't talk to how the actual connector works as we can't even get support to set it up properly.

Turtle Beach® US
United States
4 months using the app
January 5, 2023

They have great customer service! live support chat was fast! And the very helpful representative even fixed my problems for me and walked me through how to solve the problems I was having. I highly recomend this comapany for anyonw who is a beginner in web design/online marketing!

Rare Finds Housewares
United States
4 months using the app
Edited February 20, 2023

Ebay integration is buggy. Once you think it is working, inventory levels don't get updated for some reason as items sell. You find inventory quantity issues on your own but are left wondering what else isn't updating. Understaffed customer service. They need to be more responsive to sellers working with platforms like Amazon and Ebay which have little room for error for sellers.

Update: Now experiencing issues with Ebay integration and mapping. Chat hasn't solved the problem in over a week and can't seem to get in touch with a live person trained in their app.

Naughty Hen
United States
4 months using the app
Shopify replied November 14, 2022

Thanks for your feedback,
We responded to your Shopify Ticket and requested screenshots to help us assist you with your query to no avail. We have reached out directly and are ready to provide support.

Nikki

May 15, 2020

The best application I've got, the best support, if you really want to grow in the electronic business, don't hesitate to use this app, support for Ebay and Amazon, the best experience. I am happy!!

One Love Furniture & Electronics Corp
United States
4 months using the app