Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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Application pratique qui fait gagner du temps, sav rapide et tres sympa a su m'aider rapidement pour mes probleme
Merci pour votre avis !
Heureux d'avoir pu vous aider rapidement et vous aider à résoudre vos problèmes. Veuillez nous contacter à tout moment !
Thanks for your review!
Glad we could support you quickly and help you resolve your issues. Please reach out anytime!
Nikki
Great service, the app works well. I am very happy with this service.
Awesome help, got my issues resolved within minutes. Thanks! Customer support was very knowledgeable
Thanks for your review!
Great to hear we could assist you "very quickly". Our support team is available 24/7 please reach out anytime!
Nikki
Finally an app that really works, if easy to use and has saved me so much time! So far it has been working with minimal problems or issues. It has been mostly my "learning curve" that has offered most of my frustration which is normal with getting used to a new app. Word of advice, read their website tutorial for better understanding of the program and all the options this app has to offer before you get going. The app itself is very "user friendly" and easy to use. I kind of learned options as I went along which is probably not the smartest way to go. Jae in support is absolutely amazing! Anytime I have a question or issue he answers very promptly. The customer service is out of this world great! The only recommendation I have would be to add an option for auctions on eBay. (I'd even pay more money per month for this). My eBay store we sell very unique and rare horse saddles so for us the best way to go is let people bid them up as sometimes it's hard to know their actual worth. I understand most items in eBay do better with "buy it now", and all of our other items we sell this way, however for businesses with truly unique items having the auction is the way to go to gain maximum profit. We are excited to try selling some of our products on Amazon as well. What has held me back in the past was all the work having to list on multiple sites and keep track of on multiple sites. I highly recommend this app and their exceptional customer support!
great app and easy to use...and support is always there to help. Looking forward to use there wal-mart integration.
It's a great application for integration with Amazon and the support is excellent if you need help to get setup as Amazon can be quite complex!
Thanks for your review!
We agree Amazon can be very complex, but our support team are experts in this field and love to assist! Happy to have you on board, and please reach out anytime!
Nikki
It is not the perfect application for Amazon Europe.
Many errors in product variations, due to flaws in the translation of fields from country to country (Spanish, Italian, Germany, French and English). After 2 months, the development of a solution to this problem is still not operational. The Shopify store cannot be integrated with all European countries.
Works Weel with EBAY.
Thank you for your review. We have spent time improving the translation of some fields for Europe which makes listing on European marketplaces easier.
I never write reviews, but this app is rubbish :( it's caused me so countless customer issue problems. It sends some orders through to Shopify and not other & if you use a fulfilment centre and want the orders to push through once dispatching them from Shopify the app only partially works on this front as well. I tried asking their customer service team and i simply get referred to either Shopify or my fulfilment centre...what a headache!!
Firstly, sorry to see you having problems - of course it's frustrating when things don't work as expected but you have to be careful to vent in the right place/at the right source.
This review is inaccurate and misleading because Codisto has correctly sent all orders to Shopify. The errors lies with the order fulfillment app NOT Codisto. Leaving inaccurate reviews causes problems for everyone in the app ecosystem (not just the app developers).
If you reinstall the app and reach back out to support we can find the thing causing your fulfilment provider to crash by looking at the set of orders failed and then you have sufficient data to work with their support.
No doubt listing on amazon is tiring and time consuming especially if you have many products on your store, Codisto saves time and ease the process, but most importantly the great and generous help I got from Dianne, the best customer support agent ever, she was very patient with me she helped me do the listing step by step and she taught me how to fix various listing issues. so really big thanks to her!
Wow, thanks for your review!
This is great news, Dianne will be overjoyed with your comments! 😍 Our aim is to support and teach to ensure you are using all of your time wisely. Please reach out anytime!
Nikki
Great support from the help desk. Joy V was awesome