Reviews (1,969)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

February 11, 2019

I had a couple of problems with items in collections not showing up, contacted support and had it fixed right away. Excellent app.

Amethyst Lingerie
United Kingdom
About 1 month using the app
Edited November 21, 2022

They have overcharged me twice. Both times pretty much telling me to go to hell when I mentioned it. This last time was the worst. I finally decided I'm done with them. I uninstalled the app before the billing cycle. Checking with my billing and it did NOT show Codisto. Then I charged with Shopify and it does NOT show Codisto. Then they charge me anyways after I had deleted them and unsubscribed. I'm convinced they are a scam at this point. When I brought it to there attention they pretty much once again told me FU. Terrible service. Terrible people. THEY WILL CONTINUE TO CHARGE YOU AFTER YOU END SERVICE WITH THEM. BUYER BEWARE. Also, there eBay works OK but there Amazon is a show. Never could get it to work correctly and integrate. If you want to use them for eBay you'll be fine. Amazon? Forget about it. Do NOT use. Find someone else who cares about customers. EDIT: They refunded me after explaining everything. I will still keep my original message on there to explain my frustrations though.

KC Appliance Parts
United States
About 1 month using the app
Shopify replied November 14, 2022

The Shopify billing process has been misunderstood in this scenario and we would reserve the right to challenge any such communication in the manner suggested in this review.

Nikki

Edited September 14, 2023

Great improvement on the "old" app and really excellent customer support from Sheena who spotted then sorted my issue with linking - highly recommended

The Snowdonia Honey Co.
United Kingdom
About 1 month using the app
March 14, 2023

Great customer service. Mark helped a lot. I got my products sycned and listed correctly. Thanks again!

CurvaPen
United States
About 1 month using the app
Shopify replied March 15, 2023

Thanks for your review!
Glad to hear your products are now listed! Mark will be thrilled with your comments:) Please reach out anytime!

Nikki

January 18, 2023

great customer service, fast, answered all the questions, thank you., contacted them couple times through chat

AfterRetail
United States
About 1 month using the app
Shopify replied January 19, 2023

Thanks for your review!
Great to hear you have had an efficient and positive experience! The team is available 24/7, please reach out anytime!

Nikki

October 22, 2018

I just started using this app and was extremely impressed with the platform and the intuitive way it interfaces with Ebay and Amazon. Also there is 24/7 live chat which is awesome. The customer service person on the live chat guided me with ease through the process of listing my products. I'm very enthusiastic about finally being able to list my products on Ebay and Amazon through LINQ! Highest recommendation!

The Superior Products Discount Store
United States
About 1 month using the app
December 28, 2021

Amazing customer service support. Ignore the negative reviews and give it a GO. You will be amazed how these guys troubleshoot your issues until its sorted!

Liquor Wine Cave
Australia
About 1 month using the app
Shopify replied January 3, 2022

Thanks for your review, we really appreciate it!
Our Support team will be thrilled with your comments, we don't like to leave problems unresolved 😉
Please reach out anytime!

Nikki

September 5, 2023

Ich bin so dankbar, dass ich nun all meine Produkte auch auf Ebay listen kann. Ich muss mich gerade noch etwas in die App und die Funktionen einarbeiten, aber freue mich sehr über das Feature. Ich habe gerade Hilfe bei den Versandkosten benötigt und hatte super fix Support über den Livechat.

SURFLIFEBALANCE
Germany
About 1 month using the app
September 26, 2022

I am a new comer to CODISTO, but have been an eBay seller since 2014. I have started to do my new business of Dropshipping from last year and I find CODISTO is excellent tool for my Shopify & eBay dropshipping sales although they have a minor issue. The issue will be fixed soonest they promised me. I recognized their CUSTOMER SERVICE is very "fast and excellent". Personally I recommend this company....(Jay from South Korea)

encySTORE
South Korea
About 1 month using the app
Shopify replied October 11, 2022

Thanks for your review!
Thank you for your personal recommendation, this is very important to us 😎 Glad you have had a positive experience and our Support team have assisted you quickly and effectively. Please reach out anytime!

Nikki

July 26, 2022

The user interface is very clean and friendly, and the support team is top-notch. Shout out to Jason D for helping me get my store in peak condition!

Rhino USA
United States
About 1 month using the app
Shopify replied July 27, 2022

Thanks for your review!
We are so glad your experience was a positive one! Jason will be thrilled with your comments 😎 Please reach out anytime!

Nikki