Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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We're very happy with the Shopify Marketplace Connect app! It's so convenient to link our inventory to other marketplaces. And while there's a learning curve, this is due to the other marketplaces having so many customizable fields. I especially love that we can quite easily add a price premium on other marketplaces (to cover their transaction fees). And the customer support for this app is excellent! They helped me solve the initial "pain points" - now I feel like a pro with this app! Thank you!!
Be veeeeeeeeerrrrrry careful if using this app for the first time to connect to your existing Etsy store with active listings.
We previously used a different provider to connect our Etsy shop and Shopify store, and had 300+ active listings in our shop. That provider charged $50+ per month, so we decided to try this app due to the lower cost.
Added the app to our store, connected our Etsy shop, and allowed it to automatically match up our existing Etsy listings with the corresponding products in Shopify.
Without us setting the app to make any changes to the existing listings, it automatically did the following to EVERY SINGLE listing in Etsy upon linking the Etsy listings and Shopify products:
1. Overwrote every existing Etsy product title with the Shopify product title
2. Cleared out every single Etsy product attribute and product tags for every listing
3. Reset the prices on every Etsy listing to match the prices in our Shopify store
4. Changed the Etsy category for every listing to 'Accessories'
5. Changed the units of measure for product size and weight from imperial units to metric
Additionally, it began automatically creating Etsy listings for every Shopify product that didn't already have an Etsy listing linked via SKU. This resulted in about 60 unwanted Etsy listings being created (and 60 additional listing fee charges from Etsy). It also marked every new listing as a 'Featured' listing in our shop.
Essentially, the app has completely DESTROYED our Etsy shop, which had over 3000 sales, an average 5 star rating, and many followers that consistently reordered from us. In addition to the costs from the unwanted listings, we are also losing hundreds, if not thousands in sales revenue, and incurring an extreme amount of labor as we have had to put our shop on vacation while we manually rebuild over 300 Etsy listings one by one.
BE VERY CAREFUL WITH THIS APP!
Thanks for your review,
We are sorry to learn of the challenges you are facing. We are in the process of resolving the issues with Etsy. We genuinely value your feedback and will continue to reach out and update.
Nikki
Use this app for eBay AU
Super easy to list items and the support is great. Recommend for anyone that is thinking about an easy way to sell across multi platforms with no fuss
Thanks for your review!
We love "super easy" 😎 So glad you have had a positive experience and selling on multiple sales channels! Please reach out anytime!
Nikki
Extremely happy with the app, I've finally been able to have products available in store as well as ebay. I'll be transitioning all my ebay inventory to be store inclusive as well. And everyone at Codisto have been super helpful each time I've sent in a request. Money well spent for anyone with an active ebay store.
great service and support as someone that is new to e-commerce. I was struggling to locate a few of the settings such as shipping cost and the live chat support was truly great!
Thanks for your review!
Welcome to e-commerce :) A whole new world, glad our support team were on hand to help you with your queries. Please reach out anytime!
Nikki
"Amazing support! 5 stars ⭐⭐⭐⭐⭐" "Amazing support! 5 stars ⭐⭐⭐⭐⭐"
"Amazing support! 5 stars ⭐⭐⭐⭐⭐" "Amazing support! 5 stars ⭐⭐⭐⭐⭐"
Wow! Thanks for your review!
I think you have said it all - 5 stars to our support team! :) Please reach out anytime, the team is available 24/7.
Nikki
Ik kan deze app zeker aanraden! en een super snelle en lieve support!
App used to replace the legacy Shopify Ebay App.
My initial questions were answered quick and correctly and when an issue arrised (missing item specifics) the team was resolving this too.
Support is available all times and very helpful.
I've been using this app for a couple of months now. It was easy to setup, and any questions I had were answered by support very quickly, even on a Saturday, which was very impressive. I use it to connect eBay and Amazon with my Shopify store. Stock is kept in sync across all platforms and my orders all come into Shopify for easy processing. A great app, if you need to do this in your store.
They are very very helpful and knows what they are doing.