Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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Around 80% of our sales currently come through eBay, with another 15% through Amazon
Coming over from the world of Magento and M2E I needed a solution that would successfully keep everything in-sync.
It was the unreliability of the M2E app on Magento among other things that made me jump ship to Shopify, and we needed a solution that would continue to provide similar functionality.
At first, I found Codisto very confusing - it's a very different way of working for us than we were used to.
However, it's very well documented and the support is absolutely like nothing else I've ever experienced -- seriously, these guys have provided more help during my free trial than M2E ever could be bothered to muster.
They provide true 24/7 support and even coming across a couple of tricky issues that needed referral to the developers were resolved quickly, courteously and with a human touch.
Now after nearly a month of using the app I'm a total convert. For one thing, it actually works and hasn't missed a single order unlike M2E. Plus the advanced stock control features work very very well for quite a few of the items that we sell.
The other member of staff here that also works with products and listings picked up the new way of working very quickly.
I must admit that changing all our eBay templates was daunting, and tweaking it took a bit of effort. It seemed to slightly hit our sales while eBay reindexed our 70+ listings but things seem to be catching up again.
This small pain point is well worth it for the ease of keeping product descriptions and images up to date - any changes within Shopify are very quickly refreshed within eBay.
Price wise - well I'm still on the trial but considering just how powerful this tool is and how easy it makes it to manage multichannel sales I'd consider it one of the best value tools - there are quite a few out there that all take different approaches however I truly believe that Codisto Linq offers something different to the rest.
The fact that they have so many different, flexible pricing plans mean that no matter what your eBay trading and pricing strategy is you can get great value from this plugin. Some reviews say it's expensive but - we were on the free tier with M2E and honestly this plugin still provides much, much better value in terms of ease of use and the quality of support you get - providing decent support doesn't come cheap but it sure pays off for these guys.
Thank you so much for your detailed and positive review. Great for us to receive that feedback and know we are making a difference. And by the look of the 'helpful' upvotes, it's been useful to many others as well. Awesome stuff! xox
Customer service and their support is top notch very helpful and quick to get you what you need. Highly recommend
Thanks for your review and your recommendation!
We're so happy that our support team could assist you and help you get what you need quickly!
Please reach out anytime!
Nikki
Fantastic service and very helpful staff pm hand to help.
I had an issue with listing onto ebay and this was resolved quickly
La aplicación funciona excelente. Al principio me costo un poco de trabajo configurarla por un problema que yo tenía en mi cuenta de Amazon, pero afortunadamente el equipo de Codisto me ayudo a resolver el problema. Es muy fácil dar de alta los nuevos productos y sincronizar stock y reglas de precios.
We are using Codisto to connect our Shopify store to Amazon. The support given by the Codisto team was amazing. Very quick response time for emails.
Dan
This app helps me list on Amazon much easier. I can finally list products in bulk which saves me a lot of time
Thanks for your review!
So glad you can now list on Amazon! And using our unique Codisto XpressGrid makes it even easier to manage products in bulk!
Nikki
Good app that already allows me to make sales on Ebay. the support is very reactive and struggles to fix all problems
Codisto had a small learning curve, at least for me, but as I use it more, I become more aware of its advantages. I've tried several apps, but none appear to offer the versatility or degree of control that this one does. Their customer service staff is also highly competent and always responds to my questions in a clear, succinct manner.
Noel M., you are a CHAMP!
I feel privileged tonight getting replied within a hour.
I’ve been dealing with other aspect of this project with poor answers from different service gaining bits of information every 24 hours.
You just boosted my hopes.
We've been using this solution for less than a year as an apparel seller. Overall, it's been a decent solution that will maintain the stock reliably and list products quickly to Amazon and eBay. However, there are two major issues that a Shopify retailer should be aware of before you move forward with Codisto:
- This app will only set parent SKUs to be FBA or FBM. This means that variant products can only be one or the other. If you run out of a size or color at FBA but you have it at your physical store or warehouse, it can't be listed until you run out of all the sizes and switch the parent back or send those units to FBA. This isn't a big deal for large retailers but if you're a smaller store, it means a good chunk of your inventory is unavailable to customers.
- Support. Right now, Amazon has set a series of mandatory requirements for Shoe listings. Codisto allows you to set up the required fields but it's been having a lot of trouble pushing the product to Amazon. We keep experiencing errors when listing this part of our inventory. We've been going back and forth with support and we're stuck in a feedback loop and nothing is being done about it. We hope Codisto's management will take notice and act swiftly.
Once these problems are fixed, we'll consider revising this review.
Thanks for the feedback. Great to hear you are mostly happy. Your improvement comments are welcomed. The SKU level FBA/FBM issue has been documented and we will look to get this resolved. The shoe listing issue is being investigated further because the errors being received from Amazon are too general for easy diagnosis. We will contact you once we have an update. Thanks again.
Update 17 March 2020:
The SKU level FBA/FBM functionality has been released! We have contacted you via support to let you know.