Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.
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Your support team is absolutely fantastic. I spoke to someone whose name starts with E (don't want to share personal info) who is *amazing* and an incredible asset to your team! I am extremely new to essentially everything shopify, and I really, really needed help on the very first day I downloaded Market Connector. She was very patient and tenacious, and spent so much time with me… and I am so grateful! She walked me through both my own user error and some actual browser errors. I can’t thank her enough, and I’ve told everyone I know about the incredible support at Shopify and Marketplace connector!
Excellent service. The support I received was prompt, knowledgeable, and resolved my issue efficiently. This level of customer service is greatly appreciated.
Powerful tool, a must have and it has an amazing support team.
I love Mary Grace, she is super helpful and very patience with me since I am not a tech savvy. Also, it's super easy to use this app, very straightforward. I would recommend to other people.
Pretty fantastic. Also, Mariel the support agent was really fast to help with a minor issue. BUT PLEASE ADD AUTOMATIC DEFAULT POLICY SELECTION!!! Hate having to always manually choose shipping policy.
Great support! I couldn't figure out why my listings remained unpublished but their customer service team helped me out. 100% happy with their service.
Loving this app so far! Fantastic support!
Jeff was very helpful and made the support process quick and easy.
Rain was very helpful with helping me locate my problem and then she fixed the problem for all my listings.
Customer service was very helpful and on point. I think it's a very good app!