Reviews (1,785)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

March 24, 2024

not very good,
not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it.
Customer care support is on and off, some time u get a good person some times totally waste of time.
only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.

Best Deals 2 Buy
Canada
3 months using the app
Shopify replied April 1, 2024

Thanks for your feedback,

We have reached out directly and provided a solution to your enquiry, please do not hesitate to contact our support team, available 24/7.

Nikki

March 14, 2024

Defiantly install this app before you create your products on Amazon or other marketplaces if you have not already done so. It makes creating listings so much easier than going through for example AMZ marketplace app.
Customer service reached out to me shortly after we installed the app and asked if we needed help onboarding or if we had any questions. I had lots and they scheduled a call and walked me through all of it.

Kona Coffee & Tea
United States
About 1 month using the app
April 15, 2024

This app is awesome. Jae was great with assisting me with publishing my items to Walmart Marketplace. He is very knowledgably and was patience with me. My issue was resolved in addition to obtaining the know-how on how to troubleshoot this issue if it occurs again due to his expertise and knowledge regarding this issue.

Rosmarray Collections, LLC.
United States
17 days using the app
June 27, 2024

Only recently downloaded but all seems to work smoothly. A few teething issues but support was great. Really helpful and swift solving of any issues!

SportySwim
United Kingdom
1 day using the app
April 29, 2024

so amazing:) and always ready to help:)

The Rocky Ranger
United States
About 2 months using the app
March 28, 2024

A big shout out to Jae, thanks so much for helping me out. OMG! you made my day. I really appreciate you. You made sure that I had step by step in order and I follow those steps. Thank you, Jae

IT'S WHATEVER LLC
United States
12 days using the app
May 6, 2024

Simply awesome and knowledgeable

Beautiful Hair Products & Accessories Store
United States
6 months using the app
June 25, 2024

support is super helpful...selling on Amazon isn't easy

The Stack System
United States
About 1 month using the app
May 28, 2024

Amazing support, easy access.

Keyquip
United States
24 days using the app
April 3, 2024

I tried to connect to our etsy store. That app is really hard to understand, I'd say impossible. Terrible interface. Random products were exported and I could not get to the bottom why these. Bulk editing does not work. Filtering products does not really work. All in all I had to delete the app cause it was making my life harder instead of easier.

REFLECTIVE Berlin
Germany
23 days using the app
Shopify replied April 8, 2024

Thanks for your feedback,

We have reached out directly and would greatly appreciate the opportunity to offer support and assistance, and walk you through the process step by step.

Our support team is available 24/7.

Nikki