Reviews (1,920)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

October 1, 2024

24 hour support is excellent. Also the Marketplace connect app is very nice new feature. Connected to my ebay store in minutes, waiting for etsy to sync. Thank you Shopify!

Bilasáana
United States
About 2 hours using the app
September 6, 2024

Thanks very much Mark for your great support and assistance. I really appreciate you taking your time to solve my queries.

STOMART.CO.UK
United Kingdom
About 15 hours using the app
June 13, 2024

Pretty fantastic. Also, Mariel the support agent was really fast to help with a minor issue. BUT PLEASE ADD AUTOMATIC DEFAULT POLICY SELECTION!!! Hate having to always manually choose shipping policy.

Sweet Deals PDX
United States
28 days using the app
June 18, 2024

Powerful tool, a must have and it has an amazing support team.

Cycle Limited
United States
7 months using the app
May 30, 2024

Great support! I couldn't figure out why my listings remained unpublished but their customer service team helped me out. 100% happy with their service.

Skyway Luggage
United States
10 months using the app
June 12, 2024

Customer service was very helpful and on point. I think it's a very good app!

Product of Gifu Japan
Japan
6 months using the app
July 2, 2024

Excellent service. The support I received was prompt, knowledgeable, and resolved my issue efficiently. This level of customer service is greatly appreciated.

2Kimart
United Kingdom
27 days using the app
June 13, 2024

Great customer service when you need it. Fixed my issue on the spot

PayMore West Hempstead
United States
7 months using the app
June 21, 2024

Very patient and went above and beyond my simple questions. He has great probing and problem-solving skills.

Battery Specialists
Australia
Over 1 year using the app
June 2, 2024

I recently had an excellent experience with support team. They were incredibly helpful and resolved my issue quickly. From the moment I reached out, the response time was impressively fast.

traitvis
United States
7 months using the app