Reviews (1,791)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

April 20, 2023

Codisto has probably the worst customer service that I have ever encountered with. They just dont understand the problems that seller face day to day - as a result has zero empathy. Such a waste!

Kalishka's Store
United States
Over 2 years using the app
December 14, 2022

Great service and instant live chat where you can actually get some meaningful help unlike so many other apps. Worlds better than the previous eBay run app to sync sales from Shopify.

Pickwick Jewellers
United Kingdom
About 1 month using the app
Shopify replied December 15, 2022

Thanks for your "eBay" review!
Glad to hear you have been able to transition successfully from the old Shopify eBay app to Codisto! Happy eBay selling 😎 Please reach out anytime!

Nikki

January 6, 2023

Amazing App and awesome Support! We are switching from eBay app to Codisto, as eBay app has shut down. Codisto is a surprisingly simpler yet feature rich tool! During migration, we had a lot of clarifications, and doubts. Joy V worked with us, and helped us in every step of this transition, and ensured our marketplace listings are as per our expectation. Couldn't ask for more from any application support!

Would highly recommend Codisto app to anyone looking to list their products in supported marketplaces.

Mangal Fashions
United States
About 1 month using the app
September 8, 2018

These guys are amazingly helpful! Highly recommended for service as they walk you through the process of linking and working with other devices

Gear N Fitness
Australia
About 1 month using the app
July 10, 2022

I had a bit of trouble setting up our products initially but Mary and Jason were both a fantastic help and stayed with us to resolve the issues and get everything functioning. Top notch support !

Etiketnow
Malta
About 1 month using the app
Shopify replied July 12, 2022

Thanks for your review!
So glad you have had a positive experience and Mary and Jason were there to help you through. They will be thrilled with your comments 😎 We will stay as long as we need to! Please reach out anytime!

Nikki

Edited November 1, 2023

9 Months trying to get this app to work. It's been hell.
5000 products missing.
eBay prices that don't match what I set the app to be.
Thousands of images missing.
Size & colour options are the wrong way around on many listings, so the colours aren't shown when selected.
Customer services, which used to be really good have gone downhill since Shopify acquired it - 16 days trying to get an issue sorted, with reply times of 24-30hrs.
It's recently been much quicker to use.... YAY ..... But nothing will actually save ..... spinny wheel of death.
It's working okay on Amazon at the mo, but I haven't been able to list anything to eBay for months.
Totally exacerbated, and I'm actually paying for this pain!

Lovetshirts
United Kingdom
Over 1 year using the app
Shopify replied May 5, 2022

Thanks for your review!
Great to hear you were listing on eBay in minutes! Yes we truly are ready and waiting to chat "anytime" ...😁

Nikki

Edited March 6, 2019

They are trying to improve all the time the level of communication.
In near future I am sure I can make my review 5 stars!

cafazzini.co.uk
United Kingdom
About 2 years using the app
May 5, 2022

SUPER APP MERCI BC JE CONSEI J'ai utilisé cette application pour faire MARCHE AMAZONE SUPER APP MERCI SUPER APP MERCI BC JE CONSEI J'ai utilisé cette application pour faire MARCHE AMAZONE SUPER APP MERCI

Anishopfr.com
France
About 1 month using the app
Shopify replied May 5, 2022

Merci beaucoup pour votre avis !
Nous sommes ravis d'apprendre que vous êtes satisfait de notre application, veuillez nous contacter à tout moment 😎

Thank you so much for your review!
We are delighted to hear you are happy with our app, please reach out anytime 😎

Nikki

October 23, 2018

Awesome help after having some difficulties setting the listing on Amazon. Support came right away from Noel and he was patient with a nontechnical person like me. Thanks, Noel

funkykidstore
Canada
About 1 month using the app
Edited September 19, 2019

Easy setup in Shopify and great customer support! Only a few clicks to get started and the free trial is what every app should have.

Red Biolab
United States
About 1 month using the app