Reviews (1,964)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.

October 30, 2024

Sincronizzazione perfetta ed assistenza al top

puntoluceled
Italy
About 1 year using the app
August 28, 2024

good good partner

WhisperWoodHome
South Korea
27 days using the app
June 13, 2024

Great customer service when you need it. Fixed my issue on the spot

PayMore West Hempstead
United States
7 months using the app
June 2, 2024

I recently had an excellent experience with support team. They were incredibly helpful and resolved my issue quickly. From the moment I reached out, the response time was impressively fast.

traitvis
United States
7 months using the app
August 9, 2024

Tengo una Duda, actualmente pretendemos hacer la sincronización con cuenta de amazon, pero los precios serán otros. Quiero pensar que al sincronizar los precios pasar a Amazon serán los mismos, pero dentro Amazon Central Seller puedo modificarlos?

FerreFlex
Mexico
3 months using the app
June 21, 2024

Very patient and went above and beyond my simple questions. He has great probing and problem-solving skills.

Battery Specialists
Australia
Over 1 year using the app
June 6, 2024

I started using Shopify Marketplace Connect today, and to my surprise, it didn't work. But I contacted the support center, through live support, and Joy V gave me instructions that were easy to follow and solved all issues. Of course, the problem wasn't the app, but my lack of knowledge. So if you have doubts about using it to integrate into Amazon, don't worry anymore, stop looking, you found it. I tested more than 10 apps, and their support won me for life, and I'm not even a paid subscriber yet.

Memento Mori Labs
Canada
7 days using the app
November 9, 2024

amazing customer service

Aqua Planteria
United States
About 2 hours using the app
June 20, 2024

Lyn was lovely and helped me straight away, showed me how to resolve my problem in 2 min time! Thank you!!!!

I'll do it my way
United Kingdom
16 days using the app
July 18, 2024

Excellent service Mark

Kolka
Australia
4 months using the app