Reviews (1,785)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

June 6, 2024

Needed help with initial listing and Adrian was very helpful and had it sorted in a couple of minutes and now set up correctly and published to eBay.
Highly recommend

The British Fork Brace Company
United Kingdom
1 day using the app
June 21, 2024

I am still learning. I am trying ot connect with Wal mart and it like crazy. I have all the information but some reason it is not doing nothing. Even one of the shopify agent tried to help and still nothing. I do not understand lol.

ladymascherianaturalbeauty
United States
3 days using the app
June 28, 2024

Ediline was very patience and supportive in getting the posting done smoothly . Big Thanks to her !

GemCarats
United States
4 days using the app
April 20, 2024

I'm very satisfied with the direct support

SKY MAXPRO
United States
6 months using the app
April 3, 2024

I tried to connect to our etsy store. That app is really hard to understand, I'd say impossible. Terrible interface. Random products were exported and I could not get to the bottom why these. Bulk editing does not work. Filtering products does not really work. All in all I had to delete the app cause it was making my life harder instead of easier.

REFLECTIVE Berlin
Germany
23 days using the app
Shopify replied April 8, 2024

Thanks for your feedback,

We have reached out directly and would greatly appreciate the opportunity to offer support and assistance, and walk you through the process step by step.

Our support team is available 24/7.

Nikki

March 25, 2024

So far so good. The app works much better for us than CED Commerce & the support is 1000 times better! I've had support from Joy & Jae from Marketplace Connect - both delivered exceptional service & knew exactly what they were talking about. Very impressed!

Run Vault
Australia
About 2 months using the app
May 16, 2024

Mike best customer service I have received! Thank you.

ZOXOKAS
United States
9 days using the app
July 7, 2024

Great app, and excellent fast support make setup ease!

gFixer store
Georgia
1 day using the app
April 24, 2024

Easy to use. Excellent Customer Service.

FabFavorsNMore
United States
5 months using the app
March 25, 2024

I just got top notch help from Jae in the support department. I like this app and the possibilities!

KAMUI USA Store
United States
Almost 3 years using the app