Reviews (1,920)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

August 5, 2024

App non molto performante ma è gratuita e tutto sommato funziona bene.
L'assistenza invece è eccellente, pronta ad intervenire e a risolvere problemi.

scarpediem.eu
Italy
About 1 year using the app
June 28, 2024

Rain was very helpful with helping me locate my problem and then she fixed the problem for all my listings.

WildmanT
United States
About 1 month using the app
June 21, 2024

Very patient and went above and beyond my simple questions. He has great probing and problem-solving skills.

Battery Specialists
Australia
Over 1 year using the app
August 22, 2024

Le service clients et très réactif et professionnel

Lumisign
France
3 days using the app
July 4, 2024

I love Mary Grace, she is super helpful and very patience with me since I am not a tech savvy. Also, it's super easy to use this app, very straightforward. I would recommend to other people.

Beauty 2 Seoul
United States
3 days using the app
June 6, 2024

I started using Shopify Marketplace Connect today, and to my surprise, it didn't work. But I contacted the support center, through live support, and Joy V gave me instructions that were easy to follow and solved all issues. Of course, the problem wasn't the app, but my lack of knowledge. So if you have doubts about using it to integrate into Amazon, don't worry anymore, stop looking, you found it. I tested more than 10 apps, and their support won me for life, and I'm not even a paid subscriber yet.

Memento Mori Labs
Canada
7 days using the app
June 20, 2024

Lyn was lovely and helped me straight away, showed me how to resolve my problem in 2 min time! Thank you!!!!

I'll do it my way
United Kingdom
16 days using the app
July 8, 2024

Jeff was very helpful and made the support process quick and easy.

MythicMysticalMerch
United States
8 days using the app
May 24, 2024

The worst possible connector app... you think everything goes smooth and then BOOM all your listings on a marketplace get deleted and nobody at support knows what to do. There goes years and years of work. HIGHLY RECOMMEND GOING TO A DIFFERENT APP.

This app was so bad we deleted it the day after we went through 2 support chats and nobody had any clues how to help.

Denali Canning
United States
Over 2 years using the app
Shopify replied June 4, 2024

Thank you for your feedback,

We have reached out and requested you to re-connect so we can walk through the steps needed to resolve your issues.

Nikki

Edited September 16, 2024

Russ is a professional person. He did a fantastic job.
He is very professional I like the way how he helps I recommend him always

multishop
Canada
4 months using the app