Reviews (1,919)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.
Refine
-
By rating
I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.
By far the best customer support on the internet!! Extremely helpful and knowledgeable of the product. I would recommend this company anytime any day!!
Wow! Thanks for your review 😁
The best customer support on the internet - we will take that every day! We are so glad we could help and happy to have you on board.
Nikki
Codisto has been an instrumental tool in our e-commerce strategy, connecting our app store effortlessly with both Amazon and eBay. This app has offered an extensive array of features that have simplified our multi-channel selling, making it more efficient and accessible.
The integration process is largely seamless, allowing us to manage product listings, inventory, and pricing across platforms without any fuss. The intuitive interface, complemented by regular updates, makes navigation a breeze, even for those without a technical background.
However, it's important to highlight an issue that significantly impacted our operations. Recently, we faced a two-week backlog of orders stuck in eBay due to an expired OAuth token. Unfortunately, Codisto's system did not pick this up, causing delays and potential customer dissatisfaction. What would have been particularly beneficial here is an automated warning system that could detect such problems ahead of time, thereby preventing them from escalating.
While the rest of the experience with Codisto has been positive, this particular oversight was quite concerning. Customer support, although usually responsive, could have been more proactive in this instance. Addressing such unforeseen issues promptly, coupled with the implementation of an automated warning system, will go a long way in maintaining the credibility and efficiency that Codisto is known for.
In conclusion, Codisto remains a highly recommended app for those seeking to connect their app store with major marketplaces like Amazon and eBay. The functionality and ease of use are top-notch, but improvements in the monitoring system and more proactive customer support are needed to prevent future disruptions.
I am hopeful that Codisto will address this issue and consider implementing a proactive alert system to enhance its service. Despite this hiccup, the app's overall performance and capabilities make it a strong option for those looking to simplify and enhance their multi-channel selling experience.
Thanks for your review!
We appreciate your feedback and have taken onboard your suggestions.
Please reach out anytime!
Nikki
Perfetto, applicazione fantastica, la consiglio a tutti. Intuitive a assistenza veloce e gentile. Grazie mille!!!
Wow grazie per questa fantastica recensione!
Sono così felice di sapere che la tua esperienza è stata perfetta! E grazie per la tua raccomandazione 😎 Siamo disponibili 247 per favore contattaci in qualsiasi momento!
Wow thanks for this amazing review!
So glad to hear your experience was perfect! And thanks for your recommendation 😎 We are available 24/7 please reach out anytime!
Nikki
very reactive, they help me to integrate my product on amazon, i recommand evreybody to add this application if they need to sell on Amazon
Excellent app, had a couple of problems but customer service helped me out quickly. Would recommend
Thanks for your review!
We'll take "Excellent app" everyday 😎 And our support team is available 24/7 please reach out anytime and thanks for your recommendation! 👍
Nikki
I used this app to help me with managing eBay & Amazon sales channels. Very helpful & professional support team. Totally recommend!
Very complicated to set up the connectition.
Love this app. It takes a small bit of integration and research if your new to it. But every time I had a question, support was there to help! Great support team. Love the app.
Noel, has been extremely helpful and patient with my requests. He has demonstrated excellent knowledge in helping me transfer my listings from Magento to Shopify.
Thanks Noel. (Tom , Bosun's Locker