Reviews (1,919)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

May 20, 2020

This app has saved us so much time in setting up and syncing our store with Amazon and Ebay listings to ensure our inventory is accurate

Bank of Singapore
Singapore
7 days using the app
January 2, 2023

Once you get the hang of Codisto and its extensive features it is the definitely the best app for linking your Shopify catalogue to eBay. Customer service in particular Joy has been amazing to deal with. Patient, knowledgeable and fast to respond through the live chat feature.

Harbour Collectables
Australia
7 days using the app
October 10, 2023

I was having countless sleepless nights trying to figure out how to configure my listings/mapping etc and Ronel came through, he was very thorough, and he connected everything he could for me and for that I am grateful.

Can A Girl Catch A Break Chic Boutique LLC
United States
7 days using the app
Shopify replied October 16, 2023

Thanks for your review!
Great to hear your experience was a positive one! Our support team is available 24/7 please reach out anytime!

Nikki

March 30, 2022

App Genial, la mejora para sincronizar tu tienda con eBay que he encontrado. Atención al cliente superrápida y Disponible. Me atendieron antes Josh y después Ediline, unos profesionales.

SaborItalia.com
Spain
7 days using the app
Shopify replied April 4, 2022

Great App, the improvement to synchronize your store with eBay that I have found. Super fast and available customer service. I was attended before by Josh and after by Ediline, some professionals.

¡Gracias por tu reseña!
¡Josh y Ediline estarán encantados! ¡Me alegro de que podamos sincronizarlo con eBay rápidamente y con soporte "profesional"!

Thanks for your review!
Josh and Ediline will be thrilled! Glad we could get you synced to eBay quickly and with "professional" support!

Nikki

Edited February 1, 2020

all my ebay listings dissappeared after a problem with paypal. after caloing ebay and paypal they said it is a codisto problem. ebay account was relinked and all ebay listings dissappeared. 3 days i have been asking for support and keep getting idiotic answers. we have a business to run. have had to migrate and reintegrate another software because we have not made any new listings and our turnover is way down. CRAP CRAP SUPPORT TECHNICIANS!

Apple-Mac.Shop
United Kingdom
4 months using the app
Shopify replied February 3, 2020

We're sorry to hear you had problems but to clarify: Your eBay listings didn't 'disappear'. You disconnected your eBay account and then subsequently linked a different eBay account. Consequently, the listings from the first eBay account were of course no longer visible in the second account.

As you mention, this was initially caused at your end with a Paypal issue which required you to use a different eBay account. Our product has performed correctly but we are happy to work with to get you the result you are looking for (despite the problems not being caused by us).

We acknowledge it is frustrating when things don't go as expected but it is important that reviews are accurate because it affects other merchants not just the app developer.

We are sorry to hear your experience with our support agents wasn't as expected but as the vast majority of other reviews attest to, this is highly unusual.

October 20, 2022

Super friendly and helpful support staff, great for syncing shopify with ebay and amazon. Highly recommended

KNL Doors
Australia
7 days using the app
Shopify replied October 25, 2022

Thanks for your review!
Your recommendation is truly appreciated 😎 We are available 24/7 please reach out anytime!

Nikki

October 10, 2023

Amazing! I had slight issue but Adrian was very helpful and talked me through the steps to fix it. 100% recommend this app!!

PinkLimes
United Kingdom
7 days using the app
June 8, 2023

I searched for apps with multi-channel functionality (inside and outside Shopify). If you are looking for an application that can sync products FROM Shopify TO Amazon, this is the app for you. I've tested the system pretty thoroughly. You have to have good working knowledge of how to set things up, but once you understand that it works great! Support team has been phenomenal and very quick to help.

Mighty Supply
United States
7 days using the app
September 3, 2020

I used this app to link up my three sales channels and to allow Shopify to become my hub for all. It is outstanding! After a brief period of getting used to its interface I find it very simple to use despite its huge amount of function. There are cheaper but less equipped options out there, but I was sold after incredible tech help and customer service. Replies are fast and any issues I had as swiftly dealt with. John has been particularly good on this front and helped get me up and running FAST!

ETC Shop
United Kingdom
7 days using the app
June 3, 2022

Excellent Customer service. The onboarding was excellent and they are fast to answer my questions on the chat. The system is farely simple to use, once you get the hang of it. It's really great that everything I do in Shopify is synced to their system. Saves me time when I need to push out my items on other platforms. 10/10

Thriving on Purpose
Canada
7 days using the app
Shopify replied June 7, 2022

Thanks for your review!
We really appreciate your feedback, especially when it's "simple to use"
Having it all in one place is definitely a time saver and less duplication of work. Please reach out anytime!

Nikki