Reviews (1,792)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

May 27, 2023

Zzzz....dead in the water. This lags and lags and lags and lags. Nothing has come of it other than taking an unexpected nap behind the computer. When I woke up, nothing changed except over thirty minutes of time wasted. I'd like this rectified, please.

Pioneer Kitty Market
Canada
About 1 month using the app
Shopify replied May 30, 2023

Thanks for your review,
We have sent a request to uninstall one of our apps, having both installed can lead to sync issues. Once this is uninstalled and you have selected a plan you will be good to go :) Please reach out if you continue to experience any further issues.

Nikki

January 10, 2023

Great customer support team that answers quickly! This platform is MUCH easier to use than the other I was using.

Sunshine & Wine Boutique
United States
2 days using the app
Shopify replied January 12, 2023

Thanks for your review!
We appreciate your feedback and love that you found it "easy" and yes, our support team is available 24/7. Please reach out anytime!

Nikki

March 20, 2020

A great app. I used it and I was some issues with a marketplace integration. But the staff help you with anything. Thank you !

Antiviral Strong-Outsiders
Romania
2 days using the app
May 16, 2023

Absolutely brilliant support and excellent product. I was having some difficulties setting up my plugin and getting my listings uploaded to Amazon. The team behind Codisto did a wonderful job in setting up the plugin, configuring my listings and successfully listed in Amazon. Highly recommend this plugin for anyone looking for a seamless integration of their Shopify store with Amazon.

WOD PRGRM
Singapore
2 days using the app
Shopify replied May 18, 2023

Wow, thanks for your review and your recommendation!
Sync and Support :) It's certainly what we do best and so glad you have had such a positive experience! Please reach out anytime!

Nikki

March 2, 2021

I am still on the free trial, setting everything up. The system is a bit of a learning curve but any system that is linking multiple sales channels is going to be a bit different to what you are used to. I had some questions for customer support (Romel) along the way and they were nothing short of superb! I feel that any issues or concerns can be worked through quickly and patiently with them, and so far the app as a whole does seem to be able to do what it says with synching etc working well, so all good here! I will continue settings things up and if it all functions as I want it then I will upgrade to the first tier plan to see how it goes. I definitely recommend giving it a shot if you are looking for eBay/Amazon/Google integration and synchronisation with your Shopify account.

World Retro Gaming
United Kingdom
2 days using the app
January 5, 2023

Amazing service and support - fixed my issue in minutes. I am really please with this application - forced to move when Shopify dropped support for eBay and I should've moved sooner.

MrMuffin'sTrains
United States
2 days using the app
November 2, 2022

Rain was able to help me through my issue when some of my listings were not posting to the site. Thanks Rain!!

Core Med Science
United States
2 days using the app
Shopify replied November 3, 2022

Thanks for your review!
Rain will be thrilled with your comments 😎 Our team is available 24/7 please reach out anytime!

Nikki

Edited December 21, 2022

So far, so good! The support team is great - app couldnt do what i needed and within 30mins it was updated with the perfect fix :) thanks!

White-Balmer Shoes
Canada
2 days using the app
Shopify replied January 4, 2023

Thanks for your review!
So glad we were able to resolve an issue efficiently! Our support team is available 24/7 please reach out anytime!

Nikki

March 15, 2023

Support is great. Mark is always helpful. We never have much of a wait time and we are learning a lot just by chatting with them through live chat.

Silver Fox Society
United States
2 days using the app
Shopify replied March 23, 2023

Thanks for your review!
Our support team are very knowledgeable, so it's great when a merchant acknowledges the learnings they have taken from their interaction with our team! Please reach out anytime!

Nikki

January 14, 2023

This app is not bad except for double-up listings. When we remove it this app keeps re-adding causing confusion.
Expensive.
Maybe better for busy businesses but not for micro business

Earth Fire Wind Water
Australia
About 2 months using the app