Shopify Marketplace Connect

"Amazing support! 5 stars " "Amazing support! 5 stars "
"Amazing support! 5 stars " "Amazing support! 5 stars "

Rain provided excellent customer service and helped me get eBay connected to my Shopify store. Thank you, Rain!

Joy helped me with everything. Thanks

Excelente atencion, muy amable

Rain was the most helpful customer service agent I've ever worked with.

Great

we had a issue with connection from Shopify to ebay, they helped us and had it solved within 12 hours

excellant support

️ About Glamora – Merchant Overview
1. Brand Identity:
Glamora is a premium lifestyle brand offering a curated collection of women’s fashion and luxury beauty products. Our aesthetic is elegant, modern, and empowering, targeting fashion-conscious customers who value both style and quality.

2. Product Categories:

Women's Clothing: Dresses, tops, outerwear, seasonal collections

Beauty Products: Skincare, makeup, and luxury personal care items

Accessories (optional): Jewelry, bags, and seasonal style add-ons

3. Target Market:

Women aged 18–40

Style-conscious, trend-aware, social media-savvy

Primarily urban shoppers who love premium, curated collections

4. Brand Tone & Visuals:

Luxury look with black, gold, and white themes

High-quality visuals with clean, elegant photography

Focused on emotional appeal, confidence, and style elevation

5. Fulfillment & Quality Expectations:

Reliable, fast shipping is critical to maintain brand trust

Products must meet high-quality standards in materials and packaging

Responsive customer support and product consistency are essential

6. Marketing & Growth Strategy:

Strong social media presence and influencer partnerships

Seasonal campaigns (e.g., Summer Essentials, Glam Nights, Self-Care Sundays)

Email marketing, affiliate programs, and content creation via blogs or video

7. Platform:

The store is hosted on Shopify with a premium theme for sleek user experience

Absolute f**KING hell trying to connect Etsy. Been here for over 1 hour tinkering around with the damn settings, only to find the settings don't even include my POD company.

The only reason Shopify is popular is due to their marketing. People should go to WIX and Square for better service.

Support is spot on, great knowledge, helpful and the app is doing everything it should.

The help i received was fantastic, i had a number of issues, which were look into and fixed and resolved. This was a huge help and my advisor Carlo was extremely good, would recommend this tool to anyone for any help needed, nothing is a problem.

Customer service has been pretty on point. Any issues has been solved and I rarely had issues and the app is simple to use. Thanks to joy and the team.

Great support by every one, everytime I have contacted they have been very knowledable and willing to help. Thank you and great.

I want to express my heartfelt gratitude to Jae for her incredible support in helping me list my product on Amazon through Shopify and the Shopify Marketplace Connect app. Jae was not only extremely knowledgeable but also incredibly patient with me throughout the entire process. She guided me step by step and provided unwavering support, ensuring I understood everything clearly. Her professionalism and dedication made what could have been a challenging experience smooth and stress-free. Thank you, Jae, for your kindness, patience, and exceptional assistance. You truly went above and beyond!

Joy B was great! Helpful, friendly and for sure wanted to help.

Awesome support,
quick and reliable,

thank you John O!!

I've only been using this app for a month and it has been great for listing stuff on ebay - it even resulted in some sales since my ebay store gets more traffic at the moment, BUT...

it seems to have imploded - inability to correctly edit ebay templates (hello, blank screen that references a liquid file that doesn't exist in my theme), Syntax/JSON errors, listings that don't show up in the marketplace connect listing management, etc... pretty frustrating since some of my prices on shopify are dynamic.

The reviews are true about the amazing customer support. Was immediately first in line and Thea could see my problems and offer immediate solutions when Google couldn't help.

Really good, quick and straight forward support.

Fantastic app and fantastic mega fast support, thank you

Justo lo que necesitaba y el servicio al cliente perfecto.

Best app recomand it we use for all our entire team grozavushop.

Lou resolved all my queries effectively and backed up with screenshots.

This is the best app. It goes beyond just operating the program manual and really addresses issues with a proper sense of problem awareness and solution-oriented thinking. I want to express my gratitude to the agent, Jae, who helped me! Thank you so much, Jae!

Customer support is very helpful and great to work with!!

Extremely Disappointing Experience
I'm beyond disappointed with this app, which cost me my 250 free ebay listings and more! The lack of support is staggering, especially compared to smaller apps with super fast support. With this app, you're left waiting for Shopify to respond, which feels like an eternity. Chloe should be fired.

I've experienced major issues with this app, including duplicate entries being created every time a product sells on my eBay store, forcing me to manually delete them. The app also auto-relists items despite settings to prevent it, resulting in unnecessary eBay fees. To make matters worse, I've received zero support from the app, leading to a month's worth of profits lost to fees.

I strongly advise against using this app unless you enjoy manually tracking inventory and dealing with duplicate entries. I'm migrating my store to a reputable third-party app with actual support and reliable functionality. I hope this review gets someone's attention, but I'm not holding my breath and it won't change my willingness to use this dumpster fire app!

Update, now my orders are being duplicated, and items are selling when out of stock! Service just asks for an example over and over, but never offers a solution. I WANT A REFUND

Rating: NEGATIVE 5! Stay away!!

This is amazing
i gave 5star because the live chat with Rain
he is very good helper for dropshipping beginners

The customer service is exceptionally friendly and quick. Absolutely top-notch!

Have had a few issues starting out... but support is very helpful and knowledgable!

super schnelles Service

lovely and expert

Customer service is great! Highly recommended

It closes my account automatically. When I reopen account it shows it's all good, but once I leave the page, my acc. got shut down again. When I reached out to support and explained. They answered by "acc. is closed". When I replied by explaining again, they just ignored me. BTW, my one product is "publishing" to Etsy for 2 days. And app is super slow. Not sure how they managed to receive so much good reviews.

After struggling with errors we were getting for ebay, Harryl quickly supported us though a call to ensure we cleared all our questions and the existing errors that our products had. Extremely satisfied with how Harryl was super friendly and helpful and didn't give up on helping until the outcome was positive. I highly recommend the app.

Russ is a professional person. He did a fantastic job.
He is very professional I like the way how he helps I recommend him always

Thanks to Jeff's significant support, I could find a way to solve the issue.
I really appreciate it.
Thak you so much

We had so many issues with syncing to Etsy and lack of good support we have moved to Woocommerce. When shopify updated, it changed all our listings from LBs to grams... and removed the weight from our Etsy store completely. The support had us unlist everything and list it back, which cost us money... plus HOURS to try and fix everything. Their solution was to change our Shopify Marketplace listings to grams. It then caused our Etsy store to believe we were overseas, which then caused a whole other issue for us. This has been the worst!