Reviews (1,920)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

June 25, 2023

Great thus far! Quick and Simple, exactly what I needed. Glad I signed up, cross platform post like this make my life easier.

Ram Fam Collectibles
United States
5 days using the app
Shopify replied June 29, 2023

We're all about making it as easy as possible!
Thanks for your review and please do reach out anytime!

Nikki

December 14, 2022

Customer Service was on an issue I had in minutes and solved the problem very fast. Great support! More companies need to work like this.

Magnadyne
United States
5 days using the app
Shopify replied December 15, 2022

Thanks for your review!
We understand the importance of support to our merchants, thank you for your compliment on this 😎 Please reach out anytime!

Nikki

January 24, 2023

Great responsive service, they have answered all my inquiries. All is good, with the app, and interface.

Motorsports Gear
Canada
5 days using the app
June 24, 2020

Ronel helped me (easily) fix all the things I messed up on shopify, and also helped me learn how to not make further mistakes. Ronel is awesome. Thank you Codisto, today the support has been amazing.

Cutting Edge Cutlery Co.
Canada
5 days using the app
Edited April 24, 2020

It is not the perfect application for Amazon Europe.
Many errors in product variations, due to flaws in the translation of fields from country to country (Spanish, Italian, Germany, French and English). After 2 months, the development of a solution to this problem is still not operational. The Shopify store cannot be integrated with all European countries.
Works Weel with EBAY.

Pacifique Sud
Portugal
3 months using the app
Shopify replied March 8, 2021

Thank you for your review. We have spent time improving the translation of some fields for Europe which makes listing on European marketplaces easier.

August 30, 2023

The transition from Amazon By Codisto was seamless. The integration with eBay and Etsy is excellent, although it can be quite complex. The eBay template is functional, but the workflow can be somewhat confusing. I received timely customer support from Noel, which was appreciated. I am currently in the process of testing all the features, but so far, order and listing matching are functioning well. There is a slight delay in order synchronization from eBay, but overall, this is the only all-in-one app I could find that offers so many features.

Pantsnsox
Australia
5 days using the app
October 3, 2023

Thanks for helping Noel

Royal Key Supply
United States
5 days using the app
December 20, 2022

I have used Codisto with a previous ecommerce platform as well, and customer service is always fast and helpful.

Corowa Computers, Electronics & Outdoors
Australia
5 days using the app
Shopify replied December 21, 2022

Thanks for your review!
Great to know your experience with our support team has been positive and great to see you have chosen to stay with Codisto! Please reach out anytime!

Nikki

June 20, 2019

I never write reviews, but this app is rubbish :( it's caused me so countless customer issue problems. It sends some orders through to Shopify and not other & if you use a fulfilment centre and want the orders to push through once dispatching them from Shopify the app only partially works on this front as well. I tried asking their customer service team and i simply get referred to either Shopify or my fulfilment centre...what a headache!!

Gofybr - Hair Building Fibers
United Kingdom
3 months using the app
Shopify replied June 23, 2019

Firstly, sorry to see you having problems - of course it's frustrating when things don't work as expected but you have to be careful to vent in the right place/at the right source.

This review is inaccurate and misleading because Codisto has correctly sent all orders to Shopify. The errors lies with the order fulfillment app NOT Codisto. Leaving inaccurate reviews causes problems for everyone in the app ecosystem (not just the app developers).

If you reinstall the app and reach back out to support we can find the thing causing your fulfilment provider to crash by looking at the set of orders failed and then you have sufficient data to work with their support.

January 8, 2021

Great app and offers all the details on how to list our products! Ariane offers great support for us! I really recommend it!

Wool it
Romania
5 days using the app