Reviews (1,785)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

June 27, 2024

Answered all my questions and fixed all my problems promptly and professionally!

Theatre House
United States
11 months using the app
June 26, 2024

The Shopify Marketplace Connect app has been a game-changer for our business! It seamlessly integrates our store with multiple marketplaces, streamlining our operations and boosting our sales. The user interface is intuitive and easy to navigate, making it simple to manage listings and orders across various platforms.

A special shoutout to Stef for the exceptional support! Stef has been incredibly responsive and helpful, addressing our questions and concerns promptly. The personalized assistance we received made the whole experience even better. We highly recommend the Shopify Marketplace Connect app to any business looking to expand its reach and simplify marketplace management. Thank you, Stef and the team, for your outstanding service!

Olive and Linen
United States
About 1 hour using the app
April 11, 2024

Very helpful and detailed. Guide me through each step

Big Cat Cues
United States
3 months using the app
February 22, 2024

I had a little bit of trouble but I contacted for help and they were very helpful and I’m so happy to be able to have all my products on eBay and chill while my products just get published on eBay from my Shopify store! Thanks!

The secret toy society
United States
7 months using the app
May 29, 2024

Rain assisted me with mapping eBay data fields. She explained everything perfectly

Mobiliar Berlin
Germany
19 days using the app
May 15, 2024

It works! Good support!

ogivo
Poland
3 months using the app
March 15, 2024

Dina is a wonderful customer service she has helped me all the way with all my requirements all the way til my list was uploaded at eBay.

Thank you so much.

SHIVARAA
United Arab Emirates
5 months using the app
July 8, 2024

Amazing help from Jae, very nice and patient.

Shinyst
Spain
6 days using the app
May 15, 2024

Good and easy to use app.
Support provides quick and problem-related assistance.

FYNCH-HATTON | Offizieller Online Shop
Germany
12 days using the app
March 15, 2024

Rain, the customer support agent has been nothing short of fantastic, such a huge help. Went out his/her way to get the issue sorted that I was facing for 2 weeks plus!

The Watch Protect Company
United Kingdom
About 2 months using the app