Reviews (1,920)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

June 20, 2024

Ediline Postrano was incredibly helpful addressing my questions about connecting my Walmart store to my Shopify Store. I learned a lot and shed a few headaches! Thank you Ediline!

Pandere Shoes
United States
21 days using the app
July 31, 2024

many error worst customer service

My Store
India
About 1 month using the app
Shopify replied August 2, 2024

Thanks for your feedback,

We have reached out to advise the concern you raised is now resolved. There was a slight delay and the category is now showing in attribute mapping and on Walmart.

Please reach out to our support team for any further queries.

Nikki

June 5, 2024

Really nice app and has good customer service

BikingBicycleGarage
United States
Over 1 year using the app
August 19, 2024

I would definitely NOT recommend this app! It is NOT user friendly. The support was crappy and did not help at all. Will be using other apps instead. Shopify should ensure support is alot better and the app easier to use. It just did not work for me. Very disappointing.

Hard Roc Prime
United States
About 3 hours using the app
Shopify replied August 30, 2024

Thanks for your feedback,

We did reach out to discuss your issues and we understand its not always straightforward. We are sorry to see you go but would welcome you back anytime.

We can offer an onboarding session and walk you through the process if you decide to return.

Nikki

July 25, 2024

Loving this app so far! Fantastic support!

The Knotty Walnut
United States
About 1 month using the app
May 25, 2024

This is such a fabulous app. The support is amazing. Once you get you head around what to publish and how to categorise your products for Amazon, etsy etc it is fabulous and automatically publishes when you change your product listing.

More Than Charms
Australia
About 1 month using the app
July 18, 2024

Excellent service Mark

Kolka
Australia
4 months using the app
Edited October 2, 2024

Today I had Russ on Chat to help me with a listing issues with Ebay and Walmart sign ups.

Russ is so very patiently listening and helping . Its amazing!

I greatly appreciate his willingness to help .

Thank you

Gimbills.com
United States
4 months using the app
Edited June 21, 2024

It's a good app that does its job well but has a few limitations.

I was having issues with the images on eBay, and I wanted them to be different from the ones on the website. The customer service here to work out a solution was fantastic. I gave back a star for this resolution and the customer service.

I now only have one issue I am not happy with: the template solution wouldn't work for me, and a working HTML description editor would be the only solution. It's a 5-star app with that fix.

- The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, so the code breaks.

- You can't edit any product information on eBay as the Shopify Marketplace App will overwrite it. You can adjust policies on eBay.

I want a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.

Brown Bear Coffee
United Kingdom
Over 1 year using the app
June 15, 2024

Amazing support,Mr. Adrian,Mr.Lyn and Everyone I talk to are great help.

ROOTS
United Arab Emirates
7 months using the app