Reviews (1,920)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer service, intuitive interface, and effective integration with major marketplaces such as eBay, Amazon, and Walmart. They value features like bulk editing and synchronized inventory management that prevent overselling and save time. The app also consolidates orders from different platforms into one interface, streamlining order management. Merchants frequently commend the responsive support team for their quick assistance via live chat and Google Meet, noting that it significantly enhances operational efficiency and expands their reach across various sales channels.

December 14, 2022

Customer Service was on an issue I had in minutes and solved the problem very fast. Great support! More companies need to work like this.

Magnadyne
United States
5 days using the app
Shopify replied December 15, 2022

Thanks for your review!
We understand the importance of support to our merchants, thank you for your compliment on this 😎 Please reach out anytime!

Nikki

January 24, 2023

Great responsive service, they have answered all my inquiries. All is good, with the app, and interface.

Motorsports Gear
Canada
5 days using the app
June 24, 2020

Ronel helped me (easily) fix all the things I messed up on shopify, and also helped me learn how to not make further mistakes. Ronel is awesome. Thank you Codisto, today the support has been amazing.

Cutting Edge Cutlery Co.
Canada
5 days using the app
August 30, 2023

The transition from Amazon By Codisto was seamless. The integration with eBay and Etsy is excellent, although it can be quite complex. The eBay template is functional, but the workflow can be somewhat confusing. I received timely customer support from Noel, which was appreciated. I am currently in the process of testing all the features, but so far, order and listing matching are functioning well. There is a slight delay in order synchronization from eBay, but overall, this is the only all-in-one app I could find that offers so many features.

Pantsnsox
Australia
5 days using the app
October 3, 2023

Thanks for helping Noel

Royal Key Supply
United States
5 days using the app
December 20, 2022

I have used Codisto with a previous ecommerce platform as well, and customer service is always fast and helpful.

Corowa Computers, Electronics & Outdoors
Australia
5 days using the app
Shopify replied December 21, 2022

Thanks for your review!
Great to know your experience with our support team has been positive and great to see you have chosen to stay with Codisto! Please reach out anytime!

Nikki

Edited August 16, 2023

Just converted from Codisto to this app for Amazon feed and there were some bugs in the app which weren't picked up during testing. Fortunately they were able to fix these quickly. It would have been better if they had found these out before launching the product, but their response to solving the problem was good.

Skincare Australia
Australia
5 days using the app
Shopify replied August 15, 2023

Thank you for your feedback,
We are happy to confirm these issues have now been resolved.

Nikki

January 8, 2021

Great app and offers all the details on how to list our products! Ariane offers great support for us! I really recommend it!

Wool it
Romania
5 days using the app
Edited January 28, 2022

Codisto is necessary and essential in running your store smoothly. Easy to use, clear options and the best part is the customer support. I was lucky enough to receive assistance from ICE. This individual was polite, professional, efficient, knowledgeable, patient, pro-active and extremely courteous. I learnt so much from the chat and all my questions were answered, I had so many questions. Thank you Codisto and thank you especially to ICE, you are the definition of top tier customer support--please give ICE a promotion, 10 stars and 2 thumbs up. Cheers to you. Update - I returned to the customer support chat because once again I had more questions, this time I tried to figure it out for myself for approximately an hour. I wasn't comprehending so I clicked the chat and yes and yes It was ICE again and I've never been so happy to see ICE, well technically speaking to speak with ICE. I don't even like the snow, I am a lover of the spring and summer but this ICE is groundbreaking to say the least, phenomenal service, another effortless walk-through, he provided snapshots with instructions highlighted to follow. I mean listen I would let ICE run my company any day, pays attention to detail and the single most efficient individual. I have been made a Codisto Cloud believer. Thank you again and I apologize for the dramatic tone but I am so happy with the flawless support I received from ICE, twice. Cheers again. Update: Genner was amazing and one of the first reps I ever spoke to when I became a seller. Genner is knowledgeable and kind. Also very empathetic and compassionate which is really nice. I love the Codisto team and I honestly view them like family. A family that keeps my business running smoothly. Thanks Genner, you rock!!

TheAdlinShaw
United States
5 days using the app
Shopify replied January 28, 2022

Wow! Thank you for your review 😁
I love these 5 star comments! I have nothing to add - you have "said it all"
Ice will be over the moon 🏆

Nikki

October 12, 2018

A spectacular app ever made. We just switched to the Shopify from Magento 2.0 and felt a big relief and the transition has been looked after by CodistoTeam which was truly amazing, especially Noel.

The business operation becomes so easy, automated and time saver. Now we can amend the product details, price, pics etc with both major marketplace eBay and Amazon directly from one page.

Many Many Thanks to Codisto Team

Aimex Australia
Australia
5 days using the app