Reviews (1,784)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

January 11, 2023

Leider funktioniert das überhaupt nicht es ist nicht möglich seine Konten zu verbinden geschweige denn Produkte zu verwalten

Bobbis Store
Germany
About 5 hours using the app
Shopify replied January 11, 2023

Danke für deine Rückmeldung.
Wir würden Ihnen gerne helfen und haben uns mit Ihnen in Verbindung gesetzt, aber wir können keine Support-Anfrage von Ihnen finden...

Thank you for your feedback.
We would like to help you and have reached out but we can't find a support request from you...

Nikki

Edited September 8, 2021

this app absolutely sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am so frustrated with this app that it is absolutely ridiculous. I've been on this computer trying to sync and configure everything and I'm severely not happy with this app. Reached out for help and no response, searching for a new app. DO NOT WASTE YOUR TIME AND MONEY ON THIS APP!!!!!!!!! NOT WORTH IT.

BaeVibez Skincare
United States
About 4 hours using the app
Shopify replied September 27, 2021

Thanks for your feedback.
We can see you are now using our app successfully.
Our support team are available 24/7 and responded accordingly.
Please reach out if you have any further queries.

Nikki

September 30, 2017

hard to manage.and it doesn't list products as fast as they say. requires an additional unknown information from ebay account...bad experience!

Mama Dont Cry
United States
About 4 hours using the app
Shopify replied March 13, 2019

Thank you for leaving a review. We are sorry you found the app hard to manage but you need an eBay seller account to be able to use it - that's a requirement of eBay and beyond our control.

Edited April 26, 2018

Fantastic customer service. Had a problem and they went out of their way to fix it.

Bufen
United States
6 minutes using the app
April 21, 2023

The app did not work for sellers of used products OR products listed on Shopify with variations.

I install and sign the service on 23-MARCH and uninstall on SAME DAY ... I got charged $29 for a service that I never used and did not work.

NIGHTMARE ... be careful dealing or installing this APP !

DaRoAn
Spain
About 1 hour using the app
March 30, 2019

The interface of Codisto is integrated inside Shopify. While this might have advantages we found that it was difficult to work and navigate through the app.

Then, the app modifies the theme when installed. Even after uninstalling it some traces of software remain on the code so make sure to manually remove them.

Japanese Taste
Japan
17 minutes using the app
Shopify replied April 1, 2019

Thank you for leaving a review. We are sorry you found the app hard to navigate. Generally, merchants are positive about the interface but all feedback helps us to improve. The theme modifications can easily be removed by following the steps in this article https://get.codisto.help/hc/en-us/articles/360000896696. It is worth noting that removing the files is generally not required because they have no effect on merchants’ websites in any way. The reason they occur is to allow for eBay template changes to be made using Shopify’s ‘Liquid’ which makes it easy for merchants wanting to customize the look of their eBay listings. This is one of the advanced features of Codisto. Shopify doesn’t provide a way for this to be automatically done on uninstall but we're happy to remove them for you if you notify us prior to uninstalling.

May 27, 2024

Pipkin and Bella
United Kingdom
7 months using the app
May 3, 2024

BSC Store USA
United States
About 1 year using the app
June 17, 2024

Britwear
United Kingdom
4 months using the app
June 4, 2024

Sleep Mate CPAP
Australia
About 2 months using the app