Reviews (1,886)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customer service, ease of use, and effective multi-marketplace management. They appreciate the responsive support team and user-friendly interface that simplifies syncing products across platforms like eBay, Amazon, and Walmart. Features such as robust inventory management and bulk editing are noted for preventing overselling and easing the management of multiple listings. It is recognized for its seamless integration with Shopify and enhancing online sales management.

July 19, 2023

If I have any issues - Customer Service is there - fast service so I can continue with my business.

Countryside Quilts (Sue's Quilting Company)
United States
1 day using the app
October 6, 2022

We transitioned from the standard EBay sales channel to Codisto and while it was a little complicated at first tech support was top notch and timely.

Captive Audience Comics
Canada
1 day using the app
Shopify replied October 10, 2022

Thanks for your review!
We're very happy to have you onboard and glad our support team could resolve the initial steps to get you set up. Please reach out anytime!

Nikki

January 9, 2023

Had Difficulties installing but got excellent support from customer care
Too early to say anything
So far so good

Bodycreativity Products
Tanzania
28 days using the app
September 6, 2023

We are still in the process of setting the app up, but so far so good and the support is fast and helpful. The app could be more intuitive, but the support compensates for any questions during the setup. Generally a good thing that Shopify now offers a solution to connect to marketplaces

muunchy.de
Germany
1 day using the app
Edited December 27, 2019

Newest Final review update; 8:32 am CST 12-27-2019 This review is in regards to a work-around for use with Amazon Handmade. There are a growing number of indications that there is a good work-around for Handmade inventory and price sync when the product is loaded manually on Handmade. A guide is promised and I will probably be back to re-install once the guide is published. Straight product to product seems to work fine for syncing inventory and price; variant work remains in progress. I am leaving the app with solid 4 stars. Good work Codisto. And Thank you.
Final review: 7:27 am CST 12-15-19 This app was installed so I could see for myself about an off-label use with Amazon Handmade to sync inventory with Shopify; answers from Codisto about this had been inconsistent so I decided to check it out myself.

Overall app review is 3 stars, but I will be happy try this app again in future.
I did not test the app with regular Amazon. If this is your situation, I recommend trying the app!
Support gets 5 stars as they are knowledgeable, have responded and tried to help me.
Ebay part gets 5 stars; it seems to work pretty well and I did not loose any data when I tested an inventory sync with Shopify.
Amazon Handmade off-label work around gets 1 star. Not yet ready for prime time. The inventory sync seems to work but at an unacceptable cost; there is a good bit more chatter going back and forth between Shopify and Handmade than I understood. The chatter produces with some serious results like erasing product descriptions, changing production times, removing category assignments and removing listings from the Amazon catalog entirely. And once you have synced your Amazon Handmade, whatever you do, DO NOT disable the offer as it produces some of the above consequences, I was told.
I will be following Codisto in their facebook group to watch for updates and will hopefully try this app in future when work around bugs are worked out or a definitive connection is made with Handmade. And maybe even the addition of Etsy.

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Update: 8:07 am CST 12-11-2019 5 stars for support with Noel. App is set up and seems to be working as advertised with a workaround for Amazon Handmade. The Amazon Handmade products (loaded manually on Amazon Handmade) have synced quantity with Shopify. The issue with Amazon Handmade seems to be the UPC which is not required on handmade goods. I will continue to update this review as the functions are tested. I really appreciate support working to help over the phone. This company clearly is interested in becoming a success.

Update: 7:09 pm CST 12-8-2019 Thanks to Noel, on the other side of the world, for helping with set up; 5 stars to Noel! There was a timing issue during set up which was explained well. And Noel was able to talk me through part of set up with Amazon which was most helpful. Codisto support is working with me at my own pace, since this app is way over my head. Situation is looking favorable for inventory sync with Amazon Handmade. And being able to talk on the phone with Noel is GREATLY appreciated. Now let's see how the app runs and works.
This will be a running review, updates at the top of the thread. App is installed, but not yet set up. 3 stars. Not for beginners. Information from support is conflicting at times, so am trying the app out to see for myself. My need is to be able to post all my handmade items for sale on all my channels and have the inventories synced back through Shopify so I don't oversell. Amazon Handmade is an Amazon outlier with respect to most apps. I have received info from one support person who says that if products are listed manually on Amazon Handmade, they will sync back to Shopify to keep inventory straight. This remains to be seen.
This morning I processed a return/refund on Amazon Handmade and then got a new identical paid order showing up on my Shopify hub coming from Codisto; pretty sure this is a glitch, as I cannot confirm the purchase on Amazon. Inquiry sent to support who has been responsive so far, though probably in a different time zone.

Handes of a Woman
United States
27 days using the app
March 1, 2023

app ottima servizio clienti top consiglio vivamente, ho avuto un problema e mi hanno seguito nel risolverlo

SecondChancy
Italy
About 23 hours using the app
Shopify replied March 2, 2023

Grazie per la tua recensione!
È bello sapere che sei soddisfatto della nostra app e che il nostro team di supporto è stato a tua disposizione per aiutarti. Si prega di contattare in qualsiasi momento!

Thanks for your review!
It's great to hear you are happy with our app and that our support team were on hand to assist you. Please reach out anytime!

Nikki

August 25, 2023

HI
we cannot get any help from shopify or codisto .
codisto app was working when it own by amazon .
you could help .
now as shop owner i cannot even add new items to amazon.

Skyview Outdoors
Canada
17 days using the app
Shopify replied August 31, 2023

Thanks for your feedback,
Great news! We have reached out directly and provided full support with full resolution! Please don't hesitate to reach out any time.

Nikki

March 6, 2023

Nice premise, but this app fails to perform basic features like sending only FBM orders to Shopify and requires a hack to keep Amazon sellers from violating Amazon TOC on communication. I really wish it had worked, but Support could not resolve the FBA orders being created randomly in Shopify. After a lot of effort to set up and configure, it is back to searching for a solution that works as advertised.

Vesta Precision Europe
United States
17 days using the app
August 2, 2022

Fantastic support, fixed my problems withing 10 minutes, would recommend to anyone trying to sync shopify with ebay

KINGOFKICKS UK
United Kingdom
About 21 hours using the app
Shopify replied August 15, 2022

Thanks for your review!
We're so glad you could sync with eBay and in 10 mins - wow 😎 Our support team are available anytime, please reach out!

Nikki

February 22, 2023

Full functionality, fantastic live chat support. Highly recommend.

windowmotor.com.au
Australia
About 20 hours using the app