Shopify Marketplace Connect

Best customer service ever! They help you, until you solve the problem! Prince was a great help! Thanks a lot!

I tried this tool to import my shopify list to ebay, the result was completely unsuccessfully, the lists were created without VAT so they all had 25% less price, the list were created with a paypal account inactive, the list were created without shipping costs, I had to cancel orders from ebay due all this mistakes, can't get the money, can't chage the lists, a COMPLETELY NIGHTMARE and the MOST important thing - **WATCH OUT* . they still have access to your store as soon as you uninstalled your app from Shopify, you need to ask them to cancel "another account" otherwise another account remains active with them, they sent me screenshots proving that, then I got an email saying that it was not true ( I got asked twice if I wanted to cancel also their account with them) And apologize for the confusion, what a customer service, what an app, stay away if you have a lot lists, instead of saving time, could create more and more headaches, NEVER AGAIN, STAY AWAY.

due to an app developer answer, I'm going to update my review with their almost harassing e-mails:

Firstly I would like to correct an error that was made in the responses you received. Uninstalling was enough to disable the app. Nothing further was necessary. Apologies for the confusion on that point. It stems from the fact that the other e-commerce platforms we support behave that way due to limitations of those platforms. It is not a limitation that Shopify has.

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Please, lets fix this. At the very least, remove your review. It is not fair and not factually correct.
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I had almost to ask to stop sending e-mails:
Stop sending emails,

this is the last time we are having any kind of communication.

like I said before, all the best ( I don't have anything else to say or add)

WATCHOUT - again, the software is not working correctly ( not user fault) customer service is not working correctly, they asked to remove my 1 star review, and the answer provided here it's only for clean their image,

this is so far my experience with them, I hope you don't have to deal with the same.

Customer service is amazing and very responsive. Jason helped me install the app and ensure all my product was syncing correctly. The app is great for large stores with heaps of SKUs and makes listing to eBay very easy.

FIVE STARS for the service. Incredible service guys! Always on hand to help and the support reps always know their stuff :)

Great App. I am just trying out but seems very helpful. Seems a good solution for stock handling between amazon, ebay and shopify. I hope the new listings function also works well.

Do not install this app if syncing with Etsy. It will deactivate all your synced products and, in the unfortunate case of some poor souls I've found on Reddit, completely delete your products.

Additionally, the inventory that is synced with Etsy is the total inventory across all markets, not just the online market, or a market you separate out for Etsy.

This app should have been tested thoroughly before sending that email out to customers.

I had high hopes for this app. Codisto's stand-alone amazon app wasn't working for me (the category popup window wouldn't work) so I tried this one instead.

Amazon: Category and Product Type selection work, Item Type would only load the first few options. I've been working with support, but they won't acknowledge the problem, they just keep telling me to try different browsers (which I have)

Walmart: I can setup the listing, and it says "Publishing" but never publishes. There are no logs to see if there are errors, so I don't know whats going on. I reached out to support, they told me they escalated the ticket. thats it.

eBay: Can't select the product category. I haven't reached out to support on this one. I'm too fed up.

After days of fighting with this app on 3 different sales channels, I haven't been able to list even one product. Support was worthless.

Don't recommend. Tried connecting to a medium size ebay store and had several issues. The app was very slow to load. Product with variants wouldn't import from the ebay account with their full variant codes. I wanted to make no live changes to my ebay listings while I was getting this set up and turned off all syncing options, I told support this when I contacted them about the bug with the sku codes not showing up correctly. The agent that had no understanding of what the issue was, went round in circles about it and eventually deleted a listing without asking for permission first. Horrible experience. I had to spend several hours fixing the issues the agent caused on my ebay store. I deleted this app after that.

I used this App to sync my Shopify store to Amazon. It was a bit daunting at first but the support staff were amazing. Walked me through each step and once you know how it's done, you realise that it's actually quite simple. Would highly recommend this App.

very good CS, works 24/7, every time we got question, they are there. we transfered from ebay shopify app to this, smooth transition. We would recommend this team to others. Thank you.