Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
Refine
-
By rating
Rain, the customer support agent has been nothing short of fantastic, such a huge help. Went out his/her way to get the issue sorted that I was facing for 2 weeks plus!
Very quick customer service response
Brilliant customer support - quick, live, courteous, knowledgable and effective.
Highly recommend this app as it has made our work simpler and in sync with less hustle and in less time They have a great support team 24/7 they will help you until you have an answer
Thank you to Mary Grace she was patient and provided solutions until my issue was solved
You guys have the BEST support...everything that you have told me to do since I got on Walmart has worked ..... I have never had support better then yours keep up the good work..Mark
Standard so-so, Shopify-built app that reminds me of Shopify Flow. It does some things but not the things you want. It does not integrate with useful new features that Shopify has introduced - like Metafields. You spend many, many hours figuring out that it does not do these things.
Do you use a metafield to hold your UPC data? You're out of luck.
Need to refresh a SKU that you've replaced with UPC data so that you can sell it on eBay? You're out of luck.
Need to reset a listing that has errored out? You're out of luck.
If you have a customized Shopify store you're not going to enjoy this.
Dale assisted and got my shopify product up and running!
Had a few issues loading onto eBay, but the support via live chat was excellent - 10/10.
One of the down sides with the app is that the slider panel on bulk edit is quite sensitive and not ideal when you use a track pad, as I do.
It also can be quire slow to load.
Howver, it has removed a lot of the faff that you'd normally have to deal with on eBay, so all in all, recommended.
The help desk was very responsive and immediately solved any issues.
I am happy with this app it is vey helpful.
Had a small problem reviewing orders in Marketplace connect. Went to live chat and had the problem resolved within a couple of minutes. Good stuff.