Reviews (2,061)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust multi-channel integration, enabling seamless inventory management across platforms like Etsy, eBay, and Amazon. They praise its user-friendly interface and effective customer support, which enhances online business operations. The app excels in processing orders and updating listings quickly, although its bulk editing feature could use improvement. Merchants appreciate the time savings and reduced effort in managing multiple marketplaces.

January 26, 2025

The recent update to "Marketplace connect" unfortunately has an unusable interface for my company, and we are forced to find another solution.

Elevate Cycling
United States
Over 2 years using the app
November 16, 2024

Pro:
- Support replies quickly

Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just ...

HAKUMORI
Canada
7 months using the app
Shopify replied November 18, 2024

Thank you for your feedback,

A Senior Support agent will reach out directly to review and understand the issues concerned.

Naturally we want to resolve any ongoing issues,

...

November 7, 2024

Signed up to integrate with Target+ after 2 months it still doesn't work. The team is polite but will not give insight into when they will get things working. This doesn't seem to be a priority for them. I don't even know why they offer this integration it it never worked in the first place, they are just wasting everyone's time. Shopify should not allow apps that are not tested and working on ...

Garden Elements
United States
4 months using the app
January 12, 2025

It does not recognize the variants of each product. I've been figuring this out for a month now but it never gets corrected.

Glite Jewellery
United Arab Emirates
17 days using the app
Shopify replied January 17, 2025

Thank you for your feedback,

We have reached out with further information on the product in question which is now showing correct variations.

Please reach out to the support ...

Edited January 17, 2025

This app doesn't provide anywhere close to what you'd need to implement these integrations smoothly... Barely any proper mapping, import, or export tools for products.

EDIT: In response to the below comment, I would gladly delete this review if I'm wrong. I have been back and forth with your support, and they have told me specifically "The Color and Size variations from Shopify won't sync" and " ...

Fresh Produce Clothes
United States
4 days using the app
Shopify replied January 17, 2025

Thank you for your feedback,

Your Shopify Catalog is the source of truth so no requirement to import directly into Marketplace Connect.

We have our bulk edit screen to manage ...

February 12, 2025

This app works somewhat well for eBay but it's absolutely awful for Etsy. There's a ton of errors, missing categories, and unmapped fields. It's incredibly slow and unresponsive. A real pain to use. A ton of work needs to be done to get the data to behave properly and the data sync is very slow.

GoldenBee Global
United States
29 days using the app
Shopify replied February 17, 2025

Thanks for your review,

We have taken your feedback into consideration for further improvements in the process of listing on Etsy.

Nikki

November 22, 2024

Horrible app. Does not sync to Walmart and customer support gives you the run around.

Think Tank Scholar
United States
12 months using the app
October 10, 2024

TL;DR - I would give negative stars, if possible. Constant issues with ALL marketplace integration product syncing. Support tickets repeatedly closed without resolution, lack of communication. You're going to waste a lot of time explaining the same thing weeks on end, time better spent on other aspects of your business; look elsewhere for this service.

I have tried all the available marketplace ...

MillersMMMerch
United States
About 1 year using the app
October 24, 2024

Shocking support, the app does not work and has bugs that prevents products being listed on Amazon. How they can charge you for something their app simply cannot deliver.

The Vault
United Kingdom
Almost 2 years using the app
December 14, 2024

The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, ...

Jest Paint - Face Paint Store
United States
1 day using the app