Reviews (2,061)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its robust multi-channel integration, enabling seamless inventory management across platforms like Etsy, eBay, and Amazon. They praise its user-friendly interface and effective customer support, which enhances online business operations. The app excels in processing orders and updating listings quickly, although its bulk editing feature could use improvement. Merchants appreciate the time savings and reduced effort in managing multiple marketplaces.
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The recent update to "Marketplace connect" unfortunately has an unusable interface for my company, and we are forced to find another solution.
Pro:
- Support replies quickly
Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just ...
Thank you for your feedback,
A Senior Support agent will reach out directly to review and understand the issues concerned.
Naturally we want to resolve any ongoing issues,
...
Signed up to integrate with Target+ after 2 months it still doesn't work. The team is polite but will not give insight into when they will get things working. This doesn't seem to be a priority for them. I don't even know why they offer this integration it it never worked in the first place, they are just wasting everyone's time. Shopify should not allow apps that are not tested and working on ...
It does not recognize the variants of each product. I've been figuring this out for a month now but it never gets corrected.
Thank you for your feedback,
We have reached out with further information on the product in question which is now showing correct variations.
Please reach out to the support ...
This app doesn't provide anywhere close to what you'd need to implement these integrations smoothly... Barely any proper mapping, import, or export tools for products.
EDIT: In response to the below comment, I would gladly delete this review if I'm wrong. I have been back and forth with your support, and they have told me specifically "The Color and Size variations from Shopify won't sync" and " ...
Thank you for your feedback,
Your Shopify Catalog is the source of truth so no requirement to import directly into Marketplace Connect.
We have our bulk edit screen to manage ...
This app works somewhat well for eBay but it's absolutely awful for Etsy. There's a ton of errors, missing categories, and unmapped fields. It's incredibly slow and unresponsive. A real pain to use. A ton of work needs to be done to get the data to behave properly and the data sync is very slow.
Thanks for your review,
We have taken your feedback into consideration for further improvements in the process of listing on Etsy.
Nikki
Horrible app. Does not sync to Walmart and customer support gives you the run around.
TL;DR - I would give negative stars, if possible. Constant issues with ALL marketplace integration product syncing. Support tickets repeatedly closed without resolution, lack of communication. You're going to waste a lot of time explaining the same thing weeks on end, time better spent on other aspects of your business; look elsewhere for this service.
I have tried all the available marketplace ...
Shocking support, the app does not work and has bugs that prevents products being listed on Amazon. How they can charge you for something their app simply cannot deliver.
The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, ...