Reviews (2,061)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust multi-channel integration, enabling seamless inventory management across platforms like Etsy, eBay, and Amazon. They praise its user-friendly interface and effective customer support, which enhances online business operations. The app excels in processing orders and updating listings quickly, although its bulk editing feature could use improvement. Merchants appreciate the time savings and reduced effort in managing multiple marketplaces.

February 21, 2020

We've been using this solution for less than a year as an apparel seller. Overall, it's been a decent solution that will maintain the stock reliably and list products quickly to Amazon and eBay. However, there are two major issues that a Shopify retailer should be aware of before you move forward with Codisto:

- This app will only set parent SKUs to be FBA or FBM. This means that variant products ...

Lee Newman.com
United States
Over 3 years using the app
Shopify replied February 23, 2020

Thanks for the feedback. Great to hear you are mostly happy. Your improvement comments are welcomed. The SKU level FBA/FBM issue has been documented and we will look to get ...

Edited March 19, 2023

An important eBay feature "Auto Categorizing" does not work on any of the items or categories, so you need to do it manually, contacted support several time and they can't fix it.

This is an update to my previous review.

RAZARCO
United States
Almost 2 years using the app
Shopify replied March 15, 2023

Thanks for your review and your recommendation!
Easy, straightforward and top-notch customer support.... what else do you need? Please reach out anytime!

Nikki

April 28, 2024

Buggy

Earth Fire Wind Water
Australia
23 days using the app
April 5, 2020

Please check your email. I sent a lot of emails to you but I don't receive your feedback. Thanks so much!

Atledpro
Vietnam
Over 1 year using the app
Shopify replied April 5, 2020

Hi Atledpro,

We have received 4 emails from you, all of which we responded to within an hour. Please check your junk/spam folders. We have also tried to phone you multiple ...

Edited January 6, 2021

App has been offline throughout the holiday period for us. Support almost non existent and not taking grasp of the issue to hand - just supplying us with articles unrelated to the issue. This has caused a lot of damage to our marketplace service as we can’t update stock levels and remove listings etc.

The Pop Up Deli
United Kingdom
Over 1 year using the app
Edited February 27, 2024

I am updating my review after having been in touch with the support team. I was advised - "The categories you have set in Shopify is only for your Shopify store. That means you need to manually set the category on the app."
This is time consuming when you have over 2,500 products and have to manually set the category for each one.
Other than this issue the app works well and customer service ( ...

Addalynn Rose Boutique
United States
About 1 year using the app
Shopify replied February 19, 2024

Thanks for your feedback,

We have reached out directly to offer our assistance and support to help you start selling on eBay successfully. We understand that getting started ...

August 25, 2023

We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from ...

Griffons Lair
United States
7 months using the app
Shopify replied August 29, 2023

Thanks for your updated feedback,
We do have Multi Location for ebay but not currently for Walmart or Etsy. These are certainly on our roadmap and will be added very soon!

...

January 3, 2024

Great app to work with and the online Live Chat support is good too for basic help and set up...however if you require technical support escalation due to technical issues please be aware this could take weeks even months to sort out. I have raised 3 tickets over 3- 4 weeks and still awaiting a reply from them.

Koolkrew
United Kingdom
6 months using the app
Shopify replied January 8, 2024

Thanks for your review,
We have reached out with an update today on your issues, please do not hesitate to reach out to the support team anytime.

Nikki

Edited January 19, 2024

Linked items all showing the wrong Base Price, so to work out the price you have to go into eBay and keep checking - easier just to update the eBay price via eBay, so what's the point???

Will Update once they fix.

Why, does this App keep having issues... PLEASE Resolve ASAP

PawMits
United Kingdom
6 months using the app
January 19, 2024

Hi team, The install page is frozen, when I click install it try's to open a page but nothing comes up?

Shoppick.com.au
Australia
4 months using the app