Reviews (2,062)

Overall rating
4.2
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust multi-channel integration, enabling seamless inventory management across platforms like Etsy, eBay, and Amazon. They praise its user-friendly interface and effective customer support, which enhances online business operations. The app excels in processing orders and updating listings quickly, although its bulk editing feature could use improvement. Merchants appreciate the time savings and reduced effort in managing multiple marketplaces.

December 5, 2024

Five (+) stars not necessarily for the app - that is what it is - but for the awesome customer service. I'd been struggling with an issue for a couple of weeks. The support team jumped in, understood my issue, and helped me resolve things in short order. Their assistance was GREATLY appreciated.

Annapolis Maritime Antiques
United States
Over 1 year using the app
November 14, 2024

Great experience! We are using the Support chat very often and always is someone available. Also via email are great people who are happy to help!

vidaXL-DE
Netherlands
Over 3 years using the app
February 10, 2025

I am really enjoying using this app - it has made dispatching and tracking inventory between Shopify and Etsy much easier, plus customer support is always very fast and helpful.

Arcana
United Kingdom
4 months using the app
February 2, 2025

Had some issues getting it to work but support was able to resolve it and it seems to be working great now.

Billy
United States
2 months using the app
February 18, 2025

Mike was were knowledgable and quick to fix an issue I 've been dealing with for a month
Thank you!
Maria

Pots & Patterns
United States
3 months using the app
December 4, 2024

Great support for any and all issues with the app! Super quick solution provided for a rare issue we experienced.

Bob Gnarly Surf
United Kingdom
Almost 2 years using the app
January 29, 2025

Most helpers are knowledgable - they go above and beyond to find accurate answers. Like you and me, they are learning to find ways to bridge the gap between Shopify and Amazon. They have resources to find answers that we aren't able to access or find. 4 out of 5 times they are super helpful.

The Blended Oasis
United States
About 1 month using the app
December 5, 2024

I'm new to Market Connect and Shopify. When I needed help learning how to use the app, Joy B and the team at Market Connect were extremely helpful. They took the time to answer my questions and even walked me through certain tasks when I needed the extra help. In addition, they even set me up with a custom template for some of my products. The customer service has been 5 stars all the way! I can't recommend Market Connect enough.

Mixed Bag Comics
United States
11 days using the app
December 5, 2024

Noel M. provided outstanding support, successfully modifying the inventory limit we can send to eBay—an important improvement for our operations. Everything is now running smoothly, and I feel confident knowing that if I need assistance with fixes or modifications, I can rely on their support.

Highly recommended!

RES LLC Store
United States
4 months using the app
November 11, 2024

Now I understand better how to use this APP after chatted with support. I find this APP is more valuable than when it was under Costido. Now I can manage my Amazon, eBay, and Walmart in one place.

Berkling
United States
5 months using the app