Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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Adrian always does an awesome job when we need asistance app always works great and super easy to set up.
The support I received while setting up Marketplace Connect was FANTASTIC! I tried to get everything sorted out by myself for days but wasn't getting anywhere. Jay figured out what was causing the errors and got everything up and running smoothly for me in no time! I really couldn't have asked for better service.
Thank you Aron for the great job you did helping me get my store connected again! You did a great job and were super fast!
Very good service from dale in the support chat. i wish he could help me everytime. Very quick to solve the issue even though it was somewhat technical I my end. Thumbs up to dale
The worst possible connector app... you think everything goes smooth and then BOOM all your listings on a marketplace get deleted and nobody at support knows what to do. There goes years and years of work. HIGHLY RECOMMEND GOING TO A DIFFERENT APP.
This app was so bad we deleted it the day after we went through 2 support chats and nobody had any clues how to help.
Thank you for your feedback,
We have reached out and requested you to re-connect so we can walk through the steps needed to resolve your issues.
Nikki
The App works but beware despite turning off "Import Orders" (which Shopify explicitly say is the only chargeable part of the app) Shopify began charging me significant amounts, going against their own terms and conditions, and without my permission.
I was not importing orders, just syncing product inventory to our Amazon account (which is a significant size now). They decided to start charging us a fee for all our Amazon orders completely unrelated to anything Marketplace connect.
My money is still being held although apparently the billing team are looking into it but it does not seem to be going anywhere.
It's a good app that does its job well but has a few limitations.
I was having issues with the images on eBay, and I wanted them to be different from the ones on the website. The customer service here to work out a solution was fantastic. I gave back a star for this resolution and the customer service.
I now only have one issue I am not happy with: the template solution wouldn't work for me, and a working HTML description editor would be the only solution. It's a 5-star app with that fix.
- The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, so the code breaks.
- You can't edit any product information on eBay as the Shopify Marketplace App will overwrite it. You can adjust policies on eBay.
I want a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.
Great support! I couldn't figure out why my listings remained unpublished but their customer service team helped me out. 100% happy with their service.
We have been using this app for around 18 months now and it has made our Amazon fulfilment simple and freed up a lot of time. Support is also great whenever we run into roadblocks.
My experience with this app has been absolutely awful. If you still have Codisto, DO NOT move to Marketplace connect. I moved over 5 days ago and was told the transfer would be essentially be "seamless". I haven't had any active listings on Amazon since i.e. no sales. I've been on their Livechat twice a day every day, I keep on being assured that it's with their engineering team. No fix, no timeline. NOTHING.
DO NOT TRANSFER FROM CODISTO