Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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It was working perfectly fine until they changed us to a new plan without notice or authorization. Now they say we have outstanding charges and ended up closing our account due to that.
Now we have unhappy customers because of delays this has caused.
Find a different app. People at this one are shady.
Thanks for your feedback,
We have reached out directly to explain the circumstances of the situation. Your account is working as expected, please reach out if this is not the case.
Nikki
Excellent support provided by Mark!
App easy to use. Quick response from support and instructions clear and easy to follow.
Rain was very helpful with customer service and very easy to set up for etsy and ebay
I use this app every day and i'm happy with the service. When I have had to troubleshoot, the live chat support has been excellent.
Aron from customer support is absolutely amazing. Why isn't this man promoted!? Seriously solved all my issues.
App keeps syncing prices of my Shopify listings with the my Etsy listings, even though the sync options are set to "web". Gave up and uninstalled after it done it for the third time.
The representative was very helpful and knowledgeable
Jae was excellent! Very patient and knowledgeable!
Really good customer service.