Reviews (1,962)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.

August 1, 2023

The app does not work. The customer service is not really any better either. The response I got was that it was a browser and/or internet issue. When I pressed further I was told it needed to be escalated. Don't waste your time on this app.

**Edited**
I was finally able to get the app working after I selected to add additional market places. I thought I was in the clear - instead I was met with the most unfriendly and unusable interface I've ever encountered with an app. Honestly navigating and utilizing the listing feature was more painful than getting the app to initially work. For shopify listed as the developer on this app is disappointing and honestly - they should be embarrassed to publish something this dreadful!

City Pop
United States
About 3 hours using the app
September 13, 2023

Codisto was better app and user friendly. I had uninstalled the app.

Palash
United States
About 3 hours using the app
October 4, 2023

Don't work - suppressed all our etsy product.
Support totaly ineffective, it deserve 0 stars.

Loose time and money - go away from this.

YVY Maté
France
About 2 hours using the app
Shopify replied October 16, 2023

Thank you for your feedback,

Our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. One significant challenge was Etsy’s API which does not consistently provide details of successfully created listings, this differs significantly from our experience with other platforms such as eBay, Amazon, and Walmart.

In response to this unique challenge, we have established a protective environment which has been meticulously designed to safeguard your Etsy listings from inadvertent duplication or unexpected deletion, ensuring a seamless experience for our users.

If you are still looking for an Etsy provider please reach out and we can arrange an onboarding to ensure a smooth process with using Shopify Marketplace Connect again. 

Nikki

July 30, 2023

I don't understand how to connect etsy to my store, it does not become active qnd there is no help to guide you.

narcisses
France
About 1 hour using the app
April 21, 2023

The app did not work for sellers of used products OR products listed on Shopify with variations.

I install and sign the service on 23-MARCH and uninstall on SAME DAY ... I got charged $29 for a service that I never used and did not work.

NIGHTMARE ... be careful dealing or installing this APP !

DaRoAn
Spain
About 1 hour using the app
October 30, 2023

Viele Einstellungen kann man nicht tätigen und werden gar nicht erst angezeigt. Leider absolut unbrauchbar!

Gockels Food
Germany
28 minutes using the app
Shopify replied October 31, 2023

Danke für Ihre Rückmeldung
Wir haben uns direkt an Sie gewandt, um Ihre Bedenken zu verstehen und herauszufinden, wie wir Sie unterstützen können.

Thank you for your feedback
We have reached out directly to understand your concerns and how we can support you.

Nikki

August 22, 2024

WarehouseWiz Inc.
Canada
7 months using the app
August 4, 2024

FutureAI Learning
Germany
29 minutes using the app
March 18, 2024

My Beautiful Body
United Kingdom
About 2 months using the app
Shopify replied March 20, 2024

We appreciate feedback,

Can you provide more detail? Can we walk you through the process?

We have reached out directly,

Nikki