Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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I have tried several eBay collaboration apps, and I think this is the app with the smoothest collaboration.
The chat support is responsive and helpful in resolving issues.
It was disappointing that bundle products could not be linked, but I rate it highly with high expectations for the future.
Ian was super supportive and helpful with an issue I had... he went out of his way to ensure the issue was fixed, thank you so much!
Adrian was amazing! Stellar support.
I only used this app for a Walmart.com listing. I'm not sure how it performs for other marketplaces.
Here were my issues with Walmart:
1) The listing on Walmart was never the same as the product information on Shopify. I tried multiple times and ways to edit something as basic as the title showing up for the Walmart listing and even after chatting with support multiple times, I was unable to change the Walmart listing title or edit the description completely. The description was pretty much always a bit off
2) Marketplace Connect should see from my Shopify account that I'm shipping all my orders through Amazon MCF. It turns out that Walmart does not allow competitor carriers to be used so Marketplace Connect kept sending Walmart my shipping information and Walmart ignored it. Then they cancelled all my orders after all the products had already been delivered to customers and gave customers their money back. Marketplace Connect should have been able to warn me that the carrier I was using was not compatible with Walmart as Walmart has a list of carriers they can easily compare against.
Fast customer service and a wonderful platform to explore. I'm looking forward to power listing my massive database.
Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!
Thanks for your feedback,
We have reached out to understand your concerns in more detail and offered an onboarding session to guide you through the process.
Our support team is available 24/7 via email or via the in-app chat function.
We are fully committed to providing the right amount of support you need.
Nikki
Helped resolve issues that 2 other agents did not. Did an awesome job. keep it up.
Muli bulk edit in codisto is way better
Quick support,
Excellent. I'm finding it a great tool with amazing customer support. I'd highly recommend it.