Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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I just got started using this app to list our items on eBay. I had an issue with listing on eBay and the live chat rep was able to quickly help. So far I've not run into any other issues.
After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS.
Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when they are the ONLY APP THAT HAS THIS ISSUE!
Anyways, I don't recommend this app. It is cheap though with all the marketplaces etc, I wouldn't call the app worst one, but they're not on the brighest side either.
UPDATE: After 3 weeks of asking for the fix of the order syncing, they are still telling us their "developers" are working on the problem. They, again, tell us that there is still a complexity of the Walmart API.
We've been told that our problem is "high priority", but as we understand from this 3 weeks is not that long a time.
Also we asked their log to send Walmart/submit a ticket, because we've been told before the problem is "slow Walmart API", yet this request not answered yet.
Thanks for your feedback,
Our engineering team has now deployed an update to resolve the issue related to order fulfilment and tracking number retrieval for Walmart.
Nikki
Excellent - with excellent support!
I Had some initial trouble getting my connections to work right, but after getting some help from Ronal in support everything is working great. This really is a great product and is already saving me time with importing my products.
awesome customer service
This app dont running very performant, the support is horrible. All imports are not correct, and only random correct. If you contact the support you get only ***** answers what are not related to the issue.
Thanks for your feedback,
Please reach out to support, we have an open conversation and have requested examples to help resolve your queries.
Nikki
Great app. Works seamlessly with eBay and Etsy. So far, so good.
Very helpful and fat response
Excellent support team around the product. I'm always able to connect with a live agent and get all the questions I have answered with detail. Thanks again!
Josh was very helpful throughout our chat and demonstrated quite a bit of patience as I fumbled around the website.